Salesforce Administrator

Abnormal AI
United States
Workplace: RemoteFull timeUSD 107,100 - 154,000 annuallyFunction: Administration & Executive AssistanceExperience: 2-4 yearsSkills: ["Prioritization","Communication","Documentation","Requirements gathering","Problem-solving"]

Own Abnormal AI’s day-to-day Salesforce administrative ticket queue, scoping and delivering fast declarative fixes for Sales Ops and GTM stakeholders. Serve as the Salesforce point of contact for top-of-funnel workstreams like campaign infrastructure and lead/contact routing. Build and maintain solutions using Flow, validation rules, permission sets, page layouts, and reporting. Provide end-user support, monitor backlog health, and escalate needs requiring deeper platform, security, or integrations expertise.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Abnormal AI
Abnormal AI
1 day ago

Salesforce Administrator

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Own Abnormal AI’s day-to-day Salesforce administrative ticket queue, scoping and delivering fast declarative fixes for Sales Ops and GTM stakeholders. Serve as the Salesforce point of contact for top-of-funnel workstreams like campaign infrastructure and lead/contact routing. Build and maintain solutions using Flow, validation rules, permission sets, page layouts, and reporting. Provide end-user support, monitor backlog health, and escalate needs requiring deeper platform, security, or integrations expertise.
Location: United States
Workplace: Remote
Employment Type: Full time
Job Function: Administration & Executive Assistance

Key Responsibilities

  • •Work end to end on the Salesforce administrative ticket queue and backlog: scope complexity, prioritize, and ship resolutions for Sales Ops and GTM stakeholders.
  • •Act as the dedicated Salesforce point of contact for top-of-funnel workstreams such as campaign infrastructure and lead/contact routing and personalization.
  • •Build and maintain declarative solutions using clicks-not-code tools like Flow, validation rules, page layouts, record types, permission sets, and reporting.
  • •Provide fast, accurate day-to-day Salesforce support to end users across the GTM org.
  • •Monitor and report on backlog health (ticket volume, aging, and throughput) and escalate requests needing custom development, platform security changes, or integrations.

Pay and Benefits

Salary: USD 107,100 - 154,000 annually

Key Requirements

  • •2–4 years of hands-on Salesforce Administration experience in a production, multi-user org
  • •Salesforce Administrator certification required
  • •Strong declarative configuration skills including Flow, validation rules, permission sets, page layouts, record types, and reports/dashboards
  • •Ability to manage a high-volume Salesforce ticket queue with prioritization, resolution, and clear communication
  • •Experience supporting Sales and/or Marketing Operations stakeholders in Salesforce (campaign infrastructure, routing, lead/contact management)
Experience:2-4 yearsSaaSSalesforce
Skills:PrioritizationCommunicationDocumentationRequirements gatheringProblem-solving
Certifications:Salesforce Administrator
Languages:English
Tech Stack:SalesforceFlowValidation rulesPermission setsPage layoutsRecord typesReportsDashboards

Company Brief

Abnormal AI
Provides AI-powered email security and human behavior analysis to detect phishing, business email compromise, and account takeover attacks. The platform helps organizations protect employees and communications across cloud email and collaboration tools.
Industry: Cybersecurity
Company Size: Large (251 to 1,000 employees)
Growth: Scaleup
Headquarters: San Francisco, United States
Founded: 2018
WebsiteLinkedIn