Payroll Officer (Adelaide, South Australia, AU, 5000)

Serco
Adelaide
Workplace: HybridFull timeFunction: Data Science & Machine LearningExperience: 1+ yearsSkills: ["Attention to detail","Communication","Customer service","Prioritisation","Collaboration"]

Manage end-to-end payroll processing for Serco’s ASPAC Shared Service model, ensuring payroll is accurate, compliant, and delivered on time across multiple awards, employment types, and jurisdictions. Maintain and update HR and payroll master data, process payroll transactions across the employee lifecycle, prepare pay run reports and adjustments, and resolve payroll and timesheet discrepancies. Provide timely payroll query support to employees, managers, and P&C teams.

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FursaFursa
Serco
Serco
2 days ago

Payroll Officer (Adelaide, South Australia, AU, 5000)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live

Job Summary

Manage end-to-end payroll processing for Serco’s ASPAC Shared Service model, ensuring payroll is accurate, compliant, and delivered on time across multiple awards, employment types, and jurisdictions. Maintain and update HR and payroll master data, process payroll transactions across the employee lifecycle, prepare pay run reports and adjustments, and resolve payroll and timesheet discrepancies. Provide timely payroll query support to employees, managers, and P&C teams.
Location: Adelaide
Workplace: Hybrid
Employment Type: Full time
Job Function: Data Science & Machine Learning
Seniority: Entry level

Key Responsibilities

  • •Manage payroll transactions across the employee lifecycle, including new starters, changes, and terminations.
  • •Maintain accurate employee payroll and HR data, including allowances, deductions, super, and tax changes.
  • •Respond to payroll queries from employees, managers, and P&C teams with timely, customer-focused support.
  • •Prepare pay run reports, adjustments, and off-cycle payments to support accurate and timely processing.
  • •Identify and resolve payroll data or timesheet discrepancies, escalating issues when required.

Pay and Benefits

Perks:Hybrid Working

Key Requirements

  • •At least 12 months’ experience in payroll or payroll administration, ideally in a shared services environment.
  • •Strong attention to detail and a commitment to accurate, high-quality work.
  • •Ability to follow established processes while using initiative to solve problems.
  • •Strong communication and customer service skills to respond to employee and manager queries.
  • •Experience with SAP and ServiceNow is highly desirable, along with confidence using Microsoft Excel, Word and Outlook.
Experience:1+ years
Skills:Attention to detailCommunicationCustomer servicePrioritisationCollaboration
Tech Stack:SAPServiceNowMicrosoft ExcelMicrosoft WordMicrosoft Outlook

Company Brief

Serco
Provides public services across defence, transport, health, justice, immigration and citizen services, delivering operations, consultancy and managed services to governments and commercial clients worldwide.
Industry: Professional Services
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Hook, United Kingdom
Founded: 1929
WebsiteLinkedIn