Sales Support Representative-PVF (Inside Sales)

Ferguson
United States
Workplace: OnsiteFull timeUSD 18.71 - 29.92 hourlyFunction: SalesSkills: ["Customer-focused","Ability to upsell","Fast-paced execution","Relationship building","Decision-making"]

Support sales associates by helping customers find the right products and solutions. Provide personalized service through timely quotations and accurate sales orders, coordinate customer deliveries, and handle inbound sales calls to resolve questions and concerns. Use a CRM system and phone system effectively, learn product knowledge quickly, and contribute to upselling in a fast-paced environment using Microsoft Office tools.

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Ferguson
Ferguson
1 day ago

Sales Support Representative-PVF (Inside Sales)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 1 hour agoStatus: Live
Reposted: similar role first listed 2 weeks ago

Job Summary

Support sales associates by helping customers find the right products and solutions. Provide personalized service through timely quotations and accurate sales orders, coordinate customer deliveries, and handle inbound sales calls to resolve questions and concerns. Use a CRM system and phone system effectively, learn product knowledge quickly, and contribute to upselling in a fast-paced environment using Microsoft Office tools.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Mid level

Key Responsibilities

  • •Work with Sales associates to support customer needs by determining the best products and solutions.
  • •Provide timely quotations and accurate sales orders to deliver personalized customer service.
  • •Coordinate deliveries on behalf of customers.
  • •Answer sales calls with general information and resolve customer concerns or questions.
  • •Use a CRM system and phone system effectively to support sales activities.

Pay and Benefits

Salary: USD 18.71 - 29.92 hourly
Perks:Health InsuranceDentalVisionPaid LeaveLife Insurance401k

Key Requirements

  • •3-5 years of sales and/or customer service experience is preferred.
  • •3-5 years of Industrial Pipes, Valves and Fitting knowledge preferred.
  • •Exhibit strong sales skills, including the ability to upsell.
  • •Proven track record of responding quickly to customer needs and making decisions in a timely manner.
  • •General digital literacy, including Microsoft Office, and ability to learn product knowledge and processes quickly.
Experience:Industrial suppliesSalesCustomer service
Skills:Customer-focusedAbility to upsellFast-paced executionRelationship buildingDecision-making
Tech Stack:CRMMicrosoft Office

Company Brief

Ferguson
A major distributor of plumbing, HVAC, waterworks, and industrial products serving residential and commercial construction, maintenance, and repair customers across North America through branches, showrooms, and digital channels.
Industry: Wholesale & Distribution
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Newport News, United States
Founded: 1887
WebsiteLinkedIn