Senior Manager, Product Management- Associate Experience

Discover Financial
Virginia, Richmond, Chicago, New York
Workplace: OnsiteFull timeUSD 200,700 - 229,100 annuallyFunction: Solutions Engineering & Sales EngineeringExperience: 4+ yearsEducation: bachelorsSkills: ["Leadership","Problem-solving","Customer focus"]

Own Associate Experience product strategy for Capital One, partnering with cross-functional teams to create simple, digitally enriched experiences for employees. Lead using a product framework grounded in human-centered thinking, business outcomes, technology-driven delivery, integrated problem solving, and transformational leadership. Drive customer-focused execution within a vibrant product organization, translating goals and analysis into consumer-like digital products to enhance the associate experience.

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Discover Financial
Discover Financial
2 months ago

Senior Manager, Product Management- Associate Experience

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Last checked: 8 hours agoStatus: Live

Job Summary

Own Associate Experience product strategy for Capital One, partnering with cross-functional teams to create simple, digitally enriched experiences for employees. Lead using a product framework grounded in human-centered thinking, business outcomes, technology-driven delivery, integrated problem solving, and transformational leadership. Drive customer-focused execution within a vibrant product organization, translating goals and analysis into consumer-like digital products to enhance the associate experience.
Location: Virginia, Richmond, Chicago, New York
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Sr. Manager level

Key Responsibilities

  • •Lead product management for the Associate Experience team, connecting Capital One associates to simple, digitally enriched experiences.
  • •Apply human-centered and business-focused product principles to identify value creation opportunities and deliver customer outcomes.
  • •Leverage technology to build innovative, resilient solutions supporting near-term and long-term value.
  • •Resolve complex product problems, mitigating product risks while delivering desired outcomes.
  • •Lead cross-functional teams to solve customer problems and drive organizational alignment.

Pay and Benefits

Salary: USD 200,700 - 229,100 annually

Key Requirements

  • •Have, or be in the process of obtaining, a Bachelor’s or Master’s degree in a quantitative field (e.g., Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems) or Business/Marketing.
  • •OR have a Bachelor’s degree in any field and 4 years of Product Management experience.
  • •Demonstrate human-centered product thinking that reimagines and innovates based on customer needs.
  • •Demonstrate technology-driven product leadership to deliver innovative and resilient solutions.
  • •Demonstrate transformational leadership and integrated problem solving to lead cross-functional teams and mitigate product risks.
Experience:4+ years
Education:Bachelor's in Quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems) or Business/Marketing
Skills:LeadershipProblem-solvingCustomer focus

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Discover Financial
Provides consumer banking products, credit cards, personal loans, and payment services through the Discover brand. It operates a major U.S. financial network and serves individuals and merchants with lending and digital payment solutions.
Industry: Retail Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 10M to 25M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Riverwoods, United States
Founded: 1985
WebsiteLinkedIn