Senior Manager, Account Executive Operations

Discover Financial
London
Workplace: HybridFull timeFunction: SalesSkills: ["People leadership","Communication","Executive presence","Continuous improvement","Collaboration"]

Lead implementation and configuration work across Capital One’s Global Payment Network systems, owning risk and controls for key operational processes such as settlement. Manage a team of direct reports and non-associate resources, directing daily workflows, oversight of audits and controls, and continuous improvement to streamline manual processes. Partner across functions, set and track KPIs for operational efficiency, and coach teams to identify, manage, and escalate risk while delivering strong internal and external support.

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Discover Financial
Discover Financial
2 days ago

Senior Manager, Account Executive Operations

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Source: Company careers pageValidated by: Fursa AI
Last checked: 14 hours agoStatus: Live
Reposted: similar role first listed 4 days ago

Job Summary

Lead implementation and configuration work across Capital One’s Global Payment Network systems, owning risk and controls for key operational processes such as settlement. Manage a team of direct reports and non-associate resources, directing daily workflows, oversight of audits and controls, and continuous improvement to streamline manual processes. Partner across functions, set and track KPIs for operational efficiency, and coach teams to identify, manage, and escalate risk while delivering strong internal and external support.
Location: London
Workplace: Hybrid
Employment Type: Full time
Job Function: Sales
Seniority: Sr. Manager level

Key Responsibilities

  • •Implement configuration for international systems within Capital One’s Global Payment Network, including settlement-related risk and control ownership.
  • •Direct and manage daily workflow to provide premier internal and external partner support and manage escalations.
  • •Provide oversight of continuous improvement in risk management, including audits and controls for settlement processes.
  • •Plan, prepare, and coordinate schedules; assign projects, tasks, and responsibilities to meet goals and deadlines.
  • •Monitor team performance, ensure policy compliance, support initiatives, and coach team members to identify, manage, and escalate risk.

Pay and Benefits

Perks:PensionAnnual BonusHealth InsurancePaid LeaveParental Leave

Key Requirements

  • •People leadership experience with direct management responsibilities.
  • •Experience in financial services or payments, particularly settlement and system configuration.
  • •Ability to develop procedures, assess risks, and deploy controls to mitigate financial or regulatory risk.
  • •Strong executive presence and communication skills, including translating complex technical issues into clear, actionable insights.
  • •Proven ability to define and track KPIs to measure and improve operational efficiency.
Experience:Financial servicesPaymentsSettlementRisk managementOperational efficiency
Skills:People leadershipCommunicationExecutive presenceContinuous improvementCollaboration

Company Brief

Discover Financial
Provides consumer banking products, credit cards, personal loans, and payment services through the Discover brand. It operates a major U.S. financial network and serves individuals and merchants with lending and digital payment solutions.
Industry: Retail Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 10M to 25M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Riverwoods, United States
Founded: 1985
WebsiteLinkedIn