Product Support Operations Manager (Retrofit, Repair, Mod & Maint)

Boeing
United States
Workplace: OnsiteFull timeUSD 121,550 - 164,450 annuallyFunction: Business OperationsExperience: 5+ yearsSkills: ["Leadership","Project planning","Process improvement","Stakeholder management","Executive communication"]

Lead employee efforts supporting customer support, logistics, and technical retrofit, repair, modification, and maintenance activities within Product Support. Own the development and execution of project and process plans, implement policies and procedures, and set operational goals. Secure needed resources and provide technical management of suppliers while driving process improvements. Build relationships across customers, stakeholders, partners, and direct reports, and provide oversight of technical approaches for the Ground Based Mid-Course Defense (GMD) program.

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FursaFursa
Boeing
Boeing
3 days ago

Product Support Operations Manager (Retrofit, Repair, Mod & Maint)

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Last checked: 4 hours agoStatus: Live

Job Summary

Lead employee efforts supporting customer support, logistics, and technical retrofit, repair, modification, and maintenance activities within Product Support. Own the development and execution of project and process plans, implement policies and procedures, and set operational goals. Secure needed resources and provide technical management of suppliers while driving process improvements. Build relationships across customers, stakeholders, partners, and direct reports, and provide oversight of technical approaches for the Ground Based Mid-Course Defense (GMD) program.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations
Seniority: Manager level

Key Responsibilities

  • •Manage employees performing customer support, logistics, technical, retrofit, repair, modification, and maintenance activities within Product Support.
  • •Develop and execute project and process plans, implement policies and procedures, and set operational goals.
  • •Acquire resources for projects and processes; provide technical management of suppliers and lead process improvements.
  • •Develop and maintain relationships and partnerships with customers, stakeholders, peers, partners, and direct reports.
  • •Provide oversight and approval of technical approaches, products, and processes; manage, develop, and motivate employees.
Travel: Medium travel

Pay and Benefits

Salary: USD 121,550 - 164,450 annually
Perks:Health InsuranceFlexible SpendingRetirement SavingsLife InsuranceDisability InsurancePaid Leave

Key Requirements

  • •1+ year of experience in a leadership role (team leader, temp manager, large scale cross-functional project/program management, or formal manager experience) or completion of Boeing’s “Exploring Leadership” course.
  • •5+ years of experience in systems deployment and logistics/sustainment processes.
  • •5+ years of experience working on the Ground-based Midcourse Defense (GMD) program.
  • •5+ years of experience in Service Engineering, Field Service, Maintenance Engineering, or Customer/Logistics Support.
  • •3+ years of experience preparing and presenting to executives, senior leadership, and external customers; willing and able to travel up to 25% domestically.
Experience:5+ yearsDefenseLogisticsSustainmentSystems deploymentService engineering
Skills:LeadershipProject planningProcess improvementStakeholder managementExecutive communication

Eligibility

Nationality:US National
Work Authorization:Authorization required. Sponsorship not provided.
Security Clearance:Secret

Company Brief

Boeing
Designs, manufactures, and services commercial airplanes, defense systems, space vehicles, and related products and services globally. Boeing serves airlines, governments, and commercial customers with aerospace and defense technologies and integrated support solutions.
Industry: Aerospace Manufacturing
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Arlington, United States
Founded: 1916
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