Sr Account Manager - Orlando

Fiserv
Orlando
Workplace: RemoteFull timeFunction: Customer Success & Account ManagementExperience: 3+ yearsEducation: high_schoolSkills: ["Independent decision-making","Good judgment","Managing complex issues","Cross-functional influence","Reporting"]

Own enterprise-wide responsibility for delivering and maintaining client products and services. Manage and develop operational relationships by understanding client business goals, strategies, and industry trends. Provide reporting, influence cross-functionally on incident response, process improvement, and SOPs, and ensure compliance through audits and client profile updates. Travel up to 20% and must be local to the geography supporting client coverage.

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FursaFursa
Fiserv
Fiserv
4 days ago

Sr Account Manager - Orlando

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Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live

Job Summary

Own enterprise-wide responsibility for delivering and maintaining client products and services. Manage and develop operational relationships by understanding client business goals, strategies, and industry trends. Provide reporting, influence cross-functionally on incident response, process improvement, and SOPs, and ensure compliance through audits and client profile updates. Travel up to 20% and must be local to the geography supporting client coverage.
Location: Orlando
Workplace: Remote
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Develop and manage operational and technical relationships through in-person visits and phone calls to execute the account plan
  • •Understand the client’s environment to ensure full utilization of Fiserv solutions
  • •Provide reporting on accomplishments and in-process activities
  • •Influence and work cross-functionally on critical initiatives such as incident response and process improvement
  • •Maintain compliance with system audits, client profile updates, and administrative duties
Travel: Low travel

Key Requirements

  • •High school diploma or equivalent experience
  • •3+ years’ experience in customer service
  • •Ability to travel up to 20%
  • •Bachelor’s degree
  • •Project management experience
Experience:3+ years
Education:High School
Skills:Independent decision-makingGood judgmentManaging complex issuesCross-functional influenceReporting

Company Brief

Fiserv
Provides payments, processing services, risk management, and core banking technology to financial institutions, merchants, and businesses worldwide, enabling digital payments, account processing, and financial services integration.
Industry: Fintech Infrastructure
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Brookfield, United States
Founded: 1984
WebsiteLinkedIn