Client Relationship Consultant 1-4 (Banker) - Cincinnati West Branches

U.S. Bancorp
Cincinnati, Hamilton
Workplace: OnsiteFull timeUSD 20 - 22 annuallyFunction: Customer Success & Account ManagementExperience: 1-5 yearsEducation: high_schoolSkills: ["Relationship building","Customer service","Interpersonal skills","Communication","Digital-first mindset"]

Build trusted relationships with consumer and business customers by engaging them in person, by appointment, and virtually. Assess banking needs, gather and process customer information, and recommend deposit and loan solutions aligned to each customer’s goals. Open new accounts, complete service requests, and submit credit applications while delivering an optimal client experience. Educate customers on digital and self-service tools and partner with branch teams to serve customers with operational excellence and accuracy.

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FursaFursa
U.S. Bancorp
U.S. Bancorp
1 month ago

Client Relationship Consultant 1-4 (Banker) - Cincinnati West Branches

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Source: Company careers pageValidated by: Fursa AI
Last checked: 25 days agoStatus: Live

Job Summary

Build trusted relationships with consumer and business customers by engaging them in person, by appointment, and virtually. Assess banking needs, gather and process customer information, and recommend deposit and loan solutions aligned to each customer’s goals. Open new accounts, complete service requests, and submit credit applications while delivering an optimal client experience. Educate customers on digital and self-service tools and partner with branch teams to serve customers with operational excellence and accuracy.
Location: Cincinnati, Hamilton
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management

Key Responsibilities

  • •Engage customers via in-person, by appointment, and virtual channels to build and foster trusted relationships
  • •Assess customers’ banking needs, obtain/process customer and account information, and recommend deposit and loan solutions
  • •Open new consumer and business accounts, complete service requests, and submit credit applications
  • •Provide a consistent optimal client experience, including greeting clients and processing basic transactions
  • •Educate customers on emerging and self-service digital products to meet their financial needs

Pay and Benefits

Salary: USD 20 - 22 annually
Perks:Health InsuranceDentalVisionLife InsuranceDisabilityParental Leave401kPaid LeavePaid HolidaysAdoption Assistance

Key Requirements

  • •High school diploma or equivalent
  • •Minimum 1-2+ years of job-related retail banking experience (varies by consultant level 1-4)
  • •Build and foster client relationships through proactive outreach and follow up
  • •Demonstrate strong customer service and interpersonal skills while effectively engaging and communicating with clients
  • •Register with NMLS under the S.A.F.E. Act of 2008 and Regulation Z (including criminal background and credit check).
Experience:1-5 yearsRetail bankingFinancial services
Education:High School
Skills:Relationship buildingCustomer serviceInterpersonal skillsCommunicationDigital-first mindset
Licenses:National Mortgage Licensing System (NMLS)
Certifications:NMLS registration

Company Brief

U.S. Bancorp
U.S. Bancorp is the parent company of U.S. Bank, providing consumer, business, and institutional banking services including lending, payments, treasury management, wealth management, and merchant solutions across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Minneapolis, United States
Founded: 1863
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