Ironclad

3 months ago

Customer Account Executive

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 18 hours agoStatus: Live

Job Summary

Customer Account Executive at Ironclad responsible for managing a book of business, driving expansion and retention, executing full sales lifecycle, and collaborating across Success, Implementation, Support, and Product teams to maximize customer value and achieve revenue targets.

Location: San Francisco

Workplace: Hybrid

Employment Type: Full time

Job Function: Sales

Seniority: Mid level

Key Responsibilities

•Manage a book of business to drive expansion and retention by proactively identifying customer needs, uncovering growth opportunities, and positioning solutions to maximize customer value.
•Execute a consistent and strategic sales process across the full customer lifecycle, including discovery, value articulation, negotiation, and close.
•Collaborate cross-functionally with Customer Success, Implementation, Support and Product teams to ensure seamless execution, customer satisfaction, and long-term partnership success.
•Maintain accurate forecasting and pipeline hygiene in sales tools, and regularly report on progress toward individual and team targets.
•Continuously sharpen your sales skills and deepen your product knowledge by staying current on Ironclad’s capabilities and developing a strong understanding of the outcomes our customers are striving to achieve.

Pay and Benefits

Salary: USD 160,000 - 230,000 annually

Equity and Bonus:Equity

Perks:Health InsuranceDentalVision401kEquityWellness StipendCell Phone

Key Requirements

•2-5 years of new business sales or account management experience, ideally in B2B SaaS
•Sourced and sold deals in the $25k-$250k ARR range and have experience running a full sales cycle on your own
•Comfort with basic sales tools and ability to utilize internal systems to surface upsell and cross sell opportunities within your book of business
•Excellent communication skills, and persistent follow through on commitments to our customers
•Self-sufficient with a strong internal sense of urgency and willingness to iterate selling style as needed

Experience:2-5 yearsSaaSB2bSales

Skills:CommunicationCollaborationNegotiationOwnershipAdaptability

Languages:English

Company Brief

Ironclad

Provides a contract lifecycle management platform that automates contract creation, negotiation, approval, and analytics for legal and business teams. Integrates with enterprise systems to streamline contracting workflows and reduce legal bottlenecks.

Industry: LegalTech

Company Size: Large (251 to 1,000 employees)

Growth: Scaleup

Valuation: Unicorn (USD 1B+)

Funding: Series E+

Headquarters: San Francisco, United States

Founded: 2014

Website LinkedIn

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Ironclad

3 months ago

Customer Account Executive

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 18 hours agoStatus: Live

Job Summary

Location: San Francisco

Workplace: Hybrid

Employment Type: Full time

Job Function: Sales

Seniority: Mid level

Key Responsibilities

•Manage a book of business to drive expansion and retention by proactively identifying customer needs, uncovering growth opportunities, and positioning solutions to maximize customer value.
•Execute a consistent and strategic sales process across the full customer lifecycle, including discovery, value articulation, negotiation, and close.
•Collaborate cross-functionally with Customer Success, Implementation, Support and Product teams to ensure seamless execution, customer satisfaction, and long-term partnership success.
•Maintain accurate forecasting and pipeline hygiene in sales tools, and regularly report on progress toward individual and team targets.
•Continuously sharpen your sales skills and deepen your product knowledge by staying current on Ironclad’s capabilities and developing a strong understanding of the outcomes our customers are striving to achieve.

Pay and Benefits

Salary: USD 160,000 - 230,000 annually

Equity and Bonus:Equity

Perks:Health InsuranceDentalVision401kEquityWellness StipendCell Phone

Key Requirements

•2-5 years of new business sales or account management experience, ideally in B2B SaaS
•Sourced and sold deals in the $25k-$250k ARR range and have experience running a full sales cycle on your own
•Comfort with basic sales tools and ability to utilize internal systems to surface upsell and cross sell opportunities within your book of business
•Excellent communication skills, and persistent follow through on commitments to our customers
•Self-sufficient with a strong internal sense of urgency and willingness to iterate selling style as needed

Experience:2-5 yearsSaaSB2bSales

Skills:CommunicationCollaborationNegotiationOwnershipAdaptability

Languages:English

Company Brief

Ironclad

Industry: LegalTech

Company Size: Large (251 to 1,000 employees)

Growth: Scaleup

Valuation: Unicorn (USD 1B+)

Funding: Series E+

Headquarters: San Francisco, United States

Founded: 2014

Website LinkedIn