Facilities Lead - instashop

Delivery Hero
Cairo
Workplace: OnsiteContractFunction: Facilities, Workplace & Physical OperationsExperience: 1+ yearsEducation: bachelorsSkills: ["Contract negotiation","Organizational skills","Multitasking","Stakeholder management","Communication"]

Lead day-to-day facilities management for InstaShop locations, covering reception, maintenance, cleaning, pantry operations, and office support. Monitor third-party vendor performance for housekeeping, pest control, and fleet, and resolve facilities help desk tickets. Supervise the FM team, manage workload and strategic planning, oversee procurement and asset movements, and coordinate workplace projects and employee-facing events across logistics hubs and dark stores.

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Delivery Hero
Delivery Hero
15 hours ago

Facilities Lead - instashop

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Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live

Job Summary

Lead day-to-day facilities management for InstaShop locations, covering reception, maintenance, cleaning, pantry operations, and office support. Monitor third-party vendor performance for housekeeping, pest control, and fleet, and resolve facilities help desk tickets. Supervise the FM team, manage workload and strategic planning, oversee procurement and asset movements, and coordinate workplace projects and employee-facing events across logistics hubs and dark stores.
Location: Cairo
Workplace: Onsite
Employment Type: Contract · Permanent
Job Function: Facilities, Workplace & Physical Operations
Seniority: Manager level

Key Responsibilities

  • •Lead and manage day-to-day facilities operations across InstaShop locations, including reception, maintenance, cleaning, pantry, and mail/archiving.
  • •Supervise the FM team, manage workload distribution, and drive strategic planning for team goals and objectives.
  • •Oversee contract and vendor management: renewals, negotiation, documentation control, and accurate records of contracts/leases/work orders.
  • •Review third-party service reports and ensure compliance with KPIs and SLAs; resolve facilities help desk tickets.
  • •Manage procurement and asset coordination, and plan and execute workplace projects and employee-facing events across locations.

Key Requirements

  • •Bachelor’s degree in Business Administration, Hospitality, Facilities Management, Engineering (Mechanical, Electrical, or Civil), or a related field.
  • •Minimum 1 year of experience in facilities management or workplace operations in a fast-paced service-delivery environment.
  • •Solid understanding of building systems, maintenance protocols, and safety standards to oversee vendor performance and service quality.
  • •Proficiency in MS Office and facilities management tools/systems.
  • •Strong contract negotiation, vendor management, and organizational skills.
Experience:1+ yearsFacilities managementWorkplace operations
Education:Bachelor's
Skills:Contract negotiationOrganizational skillsMultitaskingStakeholder managementCommunication
Languages:EnglishArabic
Tech Stack:MS Office

Company Brief

Delivery Hero
Global online food-ordering and local delivery platform operating multiple regional brands (e.g., Foodpanda, Glovo, Talabat) across 50–70+ countries, supplying food and quick-commerce deliveries via marketplace and logistics services.
Industry: Online Marketplaces
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Berlin, Germany
Founded: 2011
Glassdoor
Glassdoor: 3.4
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