Customer Sales & Service Rep II

SiteOne Landscape Supply
United States
Workplace: OnsiteFull timeUSD 70,000 - 75,000 annuallyFunction: SalesExperience: 3+ yearsEducation: high_schoolSkills: ["Customer service","Relationship building","Problem-solving","Adaptability","Decision-making"]

Deliver exceptional customer service for commercial and residential customers in the green industry by answering complex questions, resolving issues, and building strong customer relationships. Support customers in person, by phone, and through online ordering while preparing inventory orders for pickup or delivery. Identify opportunities to grow sales, partner with branch leadership on new technologies, and assist with merchandising, inventory management, and store tasks; may help onboard and coach others.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
SiteOne Landscape Supply
SiteOne Landscape Supply
1 day ago

Customer Sales & Service Rep II

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live
Reposted: similar role first listed 4 months ago

Job Summary

Deliver exceptional customer service for commercial and residential customers in the green industry by answering complex questions, resolving issues, and building strong customer relationships. Support customers in person, by phone, and through online ordering while preparing inventory orders for pickup or delivery. Identify opportunities to grow sales, partner with branch leadership on new technologies, and assist with merchandising, inventory management, and store tasks; may help onboard and coach others.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Mid level

Key Responsibilities

  • •Demonstrate exceptional customer service to SiteOne customers
  • •Cultivate and manage strong customer relationships
  • •Assist customers with questions via in-person, phone, and online ordering
  • •Resolve more complex product and customer issues based on deeper knowledge and experience
  • •Pull and prepare inventory orders for customer pickup or delivery; support merchandising and inventory/store tasks

Pay and Benefits

Salary: USD 70,000 - 75,000 annually
Perks:Health InsuranceDentalVisionPaid Leave401kLife InsuranceLong-term Disability

Key Requirements

  • •3+ years of green industry experience or knowledge of landscape, nursery, or irrigation products
  • •At least 1 year of experience in a retail or wholesale setting
  • •Excellent customer service skills and a willingness to learn and adopt new technologies
  • •Ability to think quickly, make sound decisions, and manage inventory tasks
  • •Must be able to lift a minimum of 50 pounds; high school diploma or equivalent preferred
Experience:3+ yearsGreen industryLandscapingNurseryIrrigationRetailWholesale
Education:High School
Skills:Customer serviceRelationship buildingProblem-solvingAdaptabilityDecision-making

Company Brief

SiteOne Landscape Supply
Specialty wholesale distributor of landscape, irrigation, hardscape, and outdoor living products for professional contractors. Serves green industry customers through a large branch network across the United States and Canada.
Industry: Wholesale & Distribution
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Roswell, United States
Founded: 2014
WebsiteLinkedIn