Field Technician I - Wilmington, NC

Lumen
Wilmington
Workplace: OnsiteFull timeUSD 42,975 - 57,299 annuallyFunction: Field Service, Maintenance & Skilled TradesEducation: high_schoolSkills: ["Communication","Problem-solving","Self-motivated","Accountability","Workload management"]

Support critical telecommunications infrastructure across Wilmington and surrounding areas by performing installation, repair, preventive maintenance, and troubleshooting for transport network products. Maintain In-Line Amplifier (ILA) environments, execute battery maintenance, and keep accurate documentation while following operational and safety procedures. Participate in 24x7 rotational on-call coverage, collaborate with team members, and develop technical expertise through company-provided training, tools, and vehicle support.

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FursaFursa
Lumen
Lumen
1 day ago

Field Technician I - Wilmington, NC

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Last checked: 13 hours agoStatus: Live

Job Summary

Support critical telecommunications infrastructure across Wilmington and surrounding areas by performing installation, repair, preventive maintenance, and troubleshooting for transport network products. Maintain In-Line Amplifier (ILA) environments, execute battery maintenance, and keep accurate documentation while following operational and safety procedures. Participate in 24x7 rotational on-call coverage, collaborate with team members, and develop technical expertise through company-provided training, tools, and vehicle support.
Location: Wilmington
Workplace: Onsite
Employment Type: Full time
Job Function: Field Service, Maintenance & Skilled Trades
Seniority: Entry level

Key Responsibilities

  • •Perform installation and repair activities for transport network products and infrastructure.
  • •Support day-to-day network operations and maintenance across the assigned service area.
  • •Conduct preventive maintenance inspections (PMIs) to ensure network reliability and performance.
  • •Troubleshoot and respond to operational issues affecting network services.
  • •Perform battery maintenance and related infrastructure support tasks, maintaining accurate documentation and following safety procedures.
Travel: Low travel

Pay and Benefits

Salary: USD 42,975 - 57,299 annually
Perks:Health InsuranceDentalVision401kGym MembershipLearning Budget

Key Requirements

  • •High school diploma or equivalent.
  • •Ability to work independently in a field-based environment.
  • •Strong communication and problem-solving skills, with willingness to learn new technologies and processes.
  • •Valid driver's license and ability to operate a company vehicle.
  • •On-call 24x7 rotational coverage with ability to travel across the Wilmington market and surrounding service areas.
Experience:Field serviceTelecommunicationsNetwork maintenanceUtility operationsCustomer-facing field environments
Education:High School
Skills:CommunicationProblem-solvingSelf-motivatedAccountabilityWorkload management
Licenses:Valid driver's license
Tech Stack:In-Line Amplifier (ILA)Telecommunications equipmentCorporate databases

Company Brief

Lumen
Provides integrated communications, network, edge cloud, and security services to enterprise, government, and carrier customers, operating a global fiber network and delivering connectivity and managed IT solutions.
Industry: Telecommunications
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Monroe, United States
WebsiteLinkedIn