Lumen

5 months ago

Field Technician I - Nashville, TN

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Field Technician I supports asset management, handles deliveries and replenishment of consumables, and coordinates shipping/receiving of materials. The role maintains tools and equipment (fiber optic and power gear), assists in installs and tests of DS0 through OC192 services, troubleshoots network issues, and helps preserve network integrity through proactive maintenance and logging. Based in Nashville, TN with onsite responsibilities.

Location: Nashville

Workplace: Onsite

Employment Type: Full time

Job Function: Field Service, Maintenance & Skilled Trades

Seniority: Entry level

Key Responsibilities

•Troubleshoots network equipment, removes/replaces defective equipment, and works with appropriate resources to isolate and ultimately restore network.
•Assists in the installation/change/decommission and testing of Next Generation technologies such as Edge Compute, Wavelength, Fiber Optic transport, Ethernet, SONET and IP network layers for all available bandwidths offered. May install and test network and customer premise equipment (CPE) including installation and delivery of end user services.
•Utilizes industry standard software and hardware tools to accurately locate, mark, and protect underground outside plant facilities.
•AC Power (on limited basis).
•DC power installs including tertiary and BDCBB.
•Responsible for asset management processes and replenishment of on-site/truck materials. Coordinates shipping and receiving of company and customer materials. Maintains tools, test sets, and all network equipment.
•Performs level 1 preventive scheduled maintenance and inspections on network and critical infrastructure equipment including HVAC systems, high-voltage electrical systems, and DC power plants.
•With the aid of training and coaching, responsible for learning Lumen trouble ticket, provisioning, time tracking, and materials systems and applications required to perform the job function effectively.
•Objectively evaluate, via provided reports/tools, individual performance in respect to area or national performance objectives.

Pay and Benefits

Salary: USD 40,500 - 53,500 annually

Perks:Health Insurance401kDentalVisionPaid LeaveRemote WorkLearning Budget

Key Requirements

•High School Diploma or GED or up to 2 years of relevant job experience including 1+ years network monitoring, installation, or maintenance/repair.

Experience:1+ yearsTelecommunicationsNetworkingField services

Education:High School

Skills:Problem-solvingCommunicationTeamworkTime managementCustomer service

Tech Stack:Fiber opticEdge ComputeWavelengthEthernetSONETIP networkCPEDS0OC192OTDRDC powerHVAC

Company Brief

Lumen

Provides integrated communications, network, edge cloud, and security services to enterprise, government, and carrier customers, operating a global fiber network and delivering connectivity and managed IT solutions.

Industry: Telecommunications

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Monroe, United States

Website LinkedIn

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Lumen

5 months ago

Field Technician I - Nashville, TN

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Location: Nashville

Workplace: Onsite

Employment Type: Full time

Job Function: Field Service, Maintenance & Skilled Trades

Seniority: Entry level

Key Responsibilities

•Troubleshoots network equipment, removes/replaces defective equipment, and works with appropriate resources to isolate and ultimately restore network.
•Assists in the installation/change/decommission and testing of Next Generation technologies such as Edge Compute, Wavelength, Fiber Optic transport, Ethernet, SONET and IP network layers for all available bandwidths offered. May install and test network and customer premise equipment (CPE) including installation and delivery of end user services.
•Utilizes industry standard software and hardware tools to accurately locate, mark, and protect underground outside plant facilities.
•AC Power (on limited basis).
•DC power installs including tertiary and BDCBB.
•Responsible for asset management processes and replenishment of on-site/truck materials. Coordinates shipping and receiving of company and customer materials. Maintains tools, test sets, and all network equipment.
•Performs level 1 preventive scheduled maintenance and inspections on network and critical infrastructure equipment including HVAC systems, high-voltage electrical systems, and DC power plants.
•With the aid of training and coaching, responsible for learning Lumen trouble ticket, provisioning, time tracking, and materials systems and applications required to perform the job function effectively.
•Objectively evaluate, via provided reports/tools, individual performance in respect to area or national performance objectives.

Pay and Benefits

Salary: USD 40,500 - 53,500 annually

Perks:Health Insurance401kDentalVisionPaid LeaveRemote WorkLearning Budget

Key Requirements

•High School Diploma or GED or up to 2 years of relevant job experience including 1+ years network monitoring, installation, or maintenance/repair.

Experience:1+ yearsTelecommunicationsNetworkingField services

Education:High School

Skills:Problem-solvingCommunicationTeamworkTime managementCustomer service

Tech Stack:Fiber opticEdge ComputeWavelengthEthernetSONETIP networkCPEDS0OC192OTDRDC powerHVAC

Company Brief

Lumen

Industry: Telecommunications

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Monroe, United States

Website LinkedIn