Expressions of Interest - Melbourne Management Roles (Melbourne, AU)

Sephora
Melbourne
Workplace: OnsiteFull timeFunction: Communications, PR & CommunitySkills: ["Leadership","Coaching","Communication","Customer service","Teamwork"]

Seeking experienced retail leaders to join the Sephora Melbourne management team on a full-time basis. You will coach and develop store staff, drive selling culture and KPI performance, interpret operational data with the Store Manager, and act as Manager in Charge (MIC) to ensure exceptional client service in a fast-paced luxury beauty environment.

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Sephora
Sephora
6 months ago

Expressions of Interest - Melbourne Management Roles (Melbourne, AU)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 1 hour agoStatus: Closed

Job Summary

Seeking experienced retail leaders to join the Sephora Melbourne management team on a full-time basis. You will coach and develop store staff, drive selling culture and KPI performance, interpret operational data with the Store Manager, and act as Manager in Charge (MIC) to ensure exceptional client service in a fast-paced luxury beauty environment.
Location: Melbourne
Workplace: Onsite
Employment Type: Full time
Job Function: Communications, PR & Community
Seniority: Manager level

Key Responsibilities

  • •Be the role model to your team by delivering Sephora’s curated prestige experience to customers and embodying the brand DNA.
  • •Drive a selling culture to exceed KPI targets by coaching and developing the team.
  • •Utilise reporting data to support operational decisions in collaboration with the Store Manager and senior advisors.
  • •Facilitate open communication with the team and management through consistent feedback.
  • •Serve as Manager in Charge (MIC) for client and cast member matters in a fast-paced store environment.

Pay and Benefits

Perks:Life InsuranceGym MembershipStore Discounts

Key Requirements

  • •Previous retail management experience across profit and loss, sales forecasting, people management and training, stock control and visual merchandising.
  • •Proficiency in using Microsoft Office Suite to interpret and input data for daily reporting.
  • •Hands-on leader who motivates, coaches and helps store team members succeed on the sales floor.
  • •Passion for excellent client service and experiential retail to represent the Sephora brand.
  • •Ability to work a 38-hour rotating roster and provide 5 full days of availability across key trading times.
Experience:RetailLuxury
Skills:LeadershipCoachingCommunicationCustomer serviceTeamwork
Tech Stack:Microsoft Office

Company Brief

Sephora
Global retailer of cosmetics, skincare, fragrance and beauty accessories operating physical stores and e-commerce. Sephora offers multi-brand product assortments, in-store services, and digital experiences and is a subsidiary of LVMH.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Paris, France
Founded: 1969
WebsiteLinkedIn