Twilio

1 month ago

Product Manager L3

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Staff Product Manager leading sender onboarding for Twilio’s platform, driving core provisioning, stateful orchestration, and compliant onboarding workflows. You’ll partner with Engineering, Design, and KYC teams to deliver data-driven decisions, scalable provisioning for international growth, and a unified customer journey through intelligent routing and dashboards.

Location: Ontario, British Columbia, Alberta

Workplace: Remote

Employment Type: Full time

Job Function: Product Management

Seniority: Sr. Manager level

Key Responsibilities

•Own end-to-end product responsibilities for sender onboarding, including optimizing the sender recommendation experience, exclusive number provisioning, and essential workflows like porting and hosting.
•Drive platform orchestration to deliver a unified customer journey by managing cross-console ingress/egress, complex checklist state management, and proactive nudges.
•Lead cross-functional execution with Engineering, Design, and KYC Product Managers to embed compliance initiatives and autoregistration into the customer journey.
•Use product analytics and dashboards to monitor funnel health, track metrics, and identify friction points to drive decisions.
•Prioritize roadmaps, resolve cross-team dependencies, and align stakeholders on product vision and strategy.

Travel: Low travel

Pay and Benefits

Salary: CAD 120,640 - 150,800 annually

Perks:Health InsuranceRetirement

Key Requirements

•Minimum of 6 years of experience in product management in SaaS, IaaS or PaaS.
•Proven track record managing complex systems: experience managing core workflows and complex state-management systems.
•Technical Acumen: Ability to partner deeply with Engineering to understand technical requirements, navigate complex system architectures, and resolve cross-team dependencies.
•Data-Driven Decision Making: Command of analytical thinking skills with the ability to use product analytics and quantitative data to monitor metrics, drive decisions, and measure outcomes.
•Stakeholder Management & Collaboration: Excellent communication and cross-team collaboration skills, with a demonstrated ability to align and influence Engineering, Design, and compliance stakeholders

Experience:6+ yearsSaaSIaaSPaaS

Education:Bachelor's

Skills:Analytical thinkingData-drivenCommunicationCollaborationProblem-solving

Languages:English

Tech Stack:APIState managementDashboardingSQL

Company Brief

Twilio

Provides cloud communications platforms and APIs enabling developers to add voice, messaging, video, and authentication features to applications. Serves enterprises and developers with programmable communications, engagement, and customer interaction tools.

Industry: API Platforms

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Francisco, United States

Founded: 2008

Glassdoor: 4.0

Website LinkedIn

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Twilio

1 month ago

Product Manager L3

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Location: Ontario, British Columbia, Alberta

Workplace: Remote

Employment Type: Full time

Job Function: Product Management

Seniority: Sr. Manager level

Key Responsibilities

•Own end-to-end product responsibilities for sender onboarding, including optimizing the sender recommendation experience, exclusive number provisioning, and essential workflows like porting and hosting.
•Drive platform orchestration to deliver a unified customer journey by managing cross-console ingress/egress, complex checklist state management, and proactive nudges.
•Lead cross-functional execution with Engineering, Design, and KYC Product Managers to embed compliance initiatives and autoregistration into the customer journey.
•Use product analytics and dashboards to monitor funnel health, track metrics, and identify friction points to drive decisions.
•Prioritize roadmaps, resolve cross-team dependencies, and align stakeholders on product vision and strategy.

Travel: Low travel

Pay and Benefits

Salary: CAD 120,640 - 150,800 annually

Perks:Health InsuranceRetirement

Key Requirements

•Minimum of 6 years of experience in product management in SaaS, IaaS or PaaS.
•Proven track record managing complex systems: experience managing core workflows and complex state-management systems.
•Technical Acumen: Ability to partner deeply with Engineering to understand technical requirements, navigate complex system architectures, and resolve cross-team dependencies.
•Data-Driven Decision Making: Command of analytical thinking skills with the ability to use product analytics and quantitative data to monitor metrics, drive decisions, and measure outcomes.
•Stakeholder Management & Collaboration: Excellent communication and cross-team collaboration skills, with a demonstrated ability to align and influence Engineering, Design, and compliance stakeholders

Experience:6+ yearsSaaSIaaSPaaS

Education:Bachelor's

Skills:Analytical thinkingData-drivenCommunicationCollaborationProblem-solving

Languages:English

Tech Stack:APIState managementDashboardingSQL

Company Brief

Twilio

Industry: API Platforms

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Francisco, United States

Founded: 2008

Glassdoor: 4.0

Website LinkedIn