Director, Operations Analytics

RealReal
California
Workplace: RemoteFull timeUSD 190,000 - 210,000 annuallyFunction: Data Analytics & Business IntelligenceExperience: 8+ yearsSkills: ["Communication","Stakeholder management","Problem-solving","Strategic thinking","Thriving with ambiguity"]

Own operations analytics for the company by delivering data-driven insights that improve efficiency and clarify business performance across inventory, logistics, retail, and customer services. Partner with senior operations leaders, plus tech and finance teams, to build an analytics roadmap, design enterprise-scale analyses, and translate operational problems into technical solutions. Lead analytics collaboration and reporting for day-to-day operations, product health measurements, and strategic alignment across business partners.

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FursaFursa
RealReal
RealReal
1 month ago

Director, Operations Analytics

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Source: Company careers pageValidated by: Fursa AI
Last checked: 20 hours agoStatus: Live

Job Summary

Own operations analytics for the company by delivering data-driven insights that improve efficiency and clarify business performance across inventory, logistics, retail, and customer services. Partner with senior operations leaders, plus tech and finance teams, to build an analytics roadmap, design enterprise-scale analyses, and translate operational problems into technical solutions. Lead analytics collaboration and reporting for day-to-day operations, product health measurements, and strategic alignment across business partners.
Location: California
Workplace: Remote
Employment Type: Full time
Job Function: Data Analytics & Business Intelligence
Seniority: Director level

Key Responsibilities

  • •Align with business partners to design and maintain an analytics roadmap and milestones.
  • •Understand and quantify operational efficiency metrics and provide business performance clarity.
  • •Become a knowledge center by gathering relevant data, building insights, and recommending improvements for operational excellence.
  • •Design, implement, and report on item data throughout receiving, authentication, launch, and outbound flows.
  • •Partner with business owners and analytics teams to support strategy execution, track progress, and deliver daily reporting and product health measurements.
Travel: Low travel

Pay and Benefits

Salary: USD 190,000 - 210,000 annually
Equity and Bonus:Equity
Perks:Equity401kHealth InsuranceDentalVisionParental LeavePaid Leave

Key Requirements

  • •8+ years of analytics experience.
  • •5+ years of people management experience.
  • •Expert in SQL.
  • •5+ years of experience with BI tools such as MicroStrategy, Tableau, and Looker.
  • •Proven ability to translate practical problems into technical formulations and solutions.
Experience:8+ yearsECommerceLogisticsPeople management
Skills:CommunicationStakeholder managementProblem-solvingStrategic thinkingThriving with ambiguity
Tech Stack:SQLMicroStrategyTableauLookerAIMachine learning

Company Brief

RealReal
Operates an online luxury consignment marketplace for buying and selling authenticated pre-owned designer fashion, jewelry, watches, and home goods. It combines e-commerce with authentication, pricing, and logistics services for sellers and shoppers.
Industry: Online Marketplaces
Company Size: Large (251 to 1,000 employees)
Revenue: USD 100M to 250M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 2011
Glassdoor
Glassdoor: 3.3
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