Assistant Store Manager I

Tapestry
Arizona
Workplace: OnsiteFull timeUSD 18.5 - 38.25Function: Administration & Executive AssistanceExperience: 1+ yearsSkills: ["Customer focus","Leadership","Communication","Problem-solving","Conflict resolution"]

Partner with the Store Manager to drive sales performance, operational excellence, and team development at a luxury Coach retail store. Lead on the sales floor with a focus on inclusive, high-energy service, resolving customer issues and supporting clienteling and virtual shopping. Recruit, onboard, and coach team members while maintaining compliance across schedules, payroll, HR processes, loss prevention, and visual merchandising.

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FursaFursa
Tapestry
Tapestry
2 weeks ago

Assistant Store Manager I

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 1 hour agoStatus: Live
Reposted: first listed 2 weeks ago

Job Summary

Partner with the Store Manager to drive sales performance, operational excellence, and team development at a luxury Coach retail store. Lead on the sales floor with a focus on inclusive, high-energy service, resolving customer issues and supporting clienteling and virtual shopping. Recruit, onboard, and coach team members while maintaining compliance across schedules, payroll, HR processes, loss prevention, and visual merchandising.
Location: Arizona
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Support the Store Manager in achieving sales goals using forecasting, planning, category initiatives, and KPI monitoring.
  • •Create an inclusive, high-energy environment that meets Coach service standards and promptly resolve customer issues.
  • •Recruit, onboard, and coach team members to build a collaborative culture and talent pipeline.
  • •Support virtual shopping, clienteling, and customer data acquisition; leverage social media trends to enhance the customer experience.
  • •Oversee operational excellence including compliance, scheduling, payroll, HR processes, loss prevention, and visual merchandising standards.

Pay and Benefits

Salary: USD 18.5 - 38.25
Perks:Health InsuranceDentalVision401kPaid LeaveCommuter BenefitsDisability InsuranceTuition Assistance

Key Requirements

  • •1+ years of leadership experience in retail or service industries; luxury/fashion background preferred.
  • •Strong customer focus and ability to thrive in a fast-paced environment.
  • •Proven ability to inspire and motivate teams to exceed performance standards.
  • •Excellent communication, problem-solving, and conflict resolution skills.
  • •Proficiency in Microsoft Office and retail systems; knowledge of omni-channel services and clienteling strategies.
Experience:1+ yearsRetailService industryLuxury fashionOmni-channelClienteling
Skills:Customer focusLeadershipCommunicationProblem-solvingConflict resolution
Languages:English
Tech Stack:Microsoft OfficeRetail systemsOmni-channel servicesClientelingSocial media

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
Glassdoor
Glassdoor: 3.7
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