Samsara

4 days ago

Field Service Engineer (Automotive)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 12 hours agoStatus: Live

Job Summary

Oversee customer deployments of automotive hardware and technology at scale, partnering with installation partners and handling onsite management for complex installs. Monitor installation milestones, troubleshoot escalations, and improve outcomes by tracking CSAT and root causes. Support partners with installation guides and training, coordinate vendors to meet SOW requirements, and perform first-of-kind installations while ensuring safety compliance and continuous improvement.

Location: Mexico

Workplace: Remote

Employment Type: Full time

Job Function: Field Service, Maintenance & Skilled Trades

Seniority: Mid level

Key Responsibilities

•Oversee customer engagements with installation partners and manage onsite activities for complex deployments to deliver high-quality installations.
•Monitor customer installation milestone progress, resolve installation challenges, and troubleshoot escalations during install phases.
•Track CSAT related to installations and address root causes of dissatisfaction.
•Assist partners with creating project-specific installation guides and deliver onsite training to installer technicians.
•Coordinate with installation vendors for on-time, on-budget work and provide onsite oversight including site readiness checks and quality checks.

Travel: High travel

Pay and Benefits

Perks:Remote WorkLearning BudgetHealth InsuranceParental Leave

Key Requirements

•High school diploma required; advanced degree preferred.
•Must have a valid driver’s license and be insurable.
•4+ years of experience managing vehicle and/or hardware technology.
•Understanding of vehicle diagnostic systems including Controller Area Networks (CAN bus) and Power Take Off (PTO) applications for on-road/off-road vehicles and yellow iron equipment.
•Experience in field operations coordination, implementation, and technical deployment; fluent in English (verbal and written).

Experience:Field servicesVehicle telematicsHardware deployments

Education:High School

Skills:Stakeholder managementCommunicationProblem-solvingAttention to detailContinuous improvement

Licenses:Driver's license

Languages:English

Tech Stack:IoTConnected Operations CloudCAN busPower Take Off (PTO)Vehicle diagnosticsElectronicsGPS equipmentAntennasTwo-way mobile radiosAI tools

Company Brief

Samsara

Provides an integrated IoT platform combining hardware sensors, cameras, and cloud-based software to help businesses monitor vehicles, equipment, and operations for fleet management, safety, compliance, and operational efficiency.

Industry: Supply Chain Technology

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Francisco, United States

Founded: 2015

Website LinkedIn

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Samsara

4 days ago

Field Service Engineer (Automotive)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 12 hours agoStatus: Live

Job Summary

Location: Mexico

Workplace: Remote

Employment Type: Full time

Job Function: Field Service, Maintenance & Skilled Trades

Seniority: Mid level

Key Responsibilities

•Oversee customer engagements with installation partners and manage onsite activities for complex deployments to deliver high-quality installations.
•Monitor customer installation milestone progress, resolve installation challenges, and troubleshoot escalations during install phases.
•Track CSAT related to installations and address root causes of dissatisfaction.
•Assist partners with creating project-specific installation guides and deliver onsite training to installer technicians.
•Coordinate with installation vendors for on-time, on-budget work and provide onsite oversight including site readiness checks and quality checks.

Travel: High travel

Pay and Benefits

Perks:Remote WorkLearning BudgetHealth InsuranceParental Leave

Key Requirements

•High school diploma required; advanced degree preferred.
•Must have a valid driver’s license and be insurable.
•4+ years of experience managing vehicle and/or hardware technology.
•Understanding of vehicle diagnostic systems including Controller Area Networks (CAN bus) and Power Take Off (PTO) applications for on-road/off-road vehicles and yellow iron equipment.
•Experience in field operations coordination, implementation, and technical deployment; fluent in English (verbal and written).

Experience:Field servicesVehicle telematicsHardware deployments

Education:High School

Skills:Stakeholder managementCommunicationProblem-solvingAttention to detailContinuous improvement

Licenses:Driver's license

Languages:English

Tech Stack:IoTConnected Operations CloudCAN busPower Take Off (PTO)Vehicle diagnosticsElectronicsGPS equipmentAntennasTwo-way mobile radiosAI tools

Company Brief

Samsara

Industry: Supply Chain Technology

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Francisco, United States

Founded: 2015

Website LinkedIn