Bellman/Club Car Driver (Mauritius, MU)

Kerzer International
Mauritius
Workplace: OnsiteFull timeFunction: Transportation & Fleet OperationsSkills: ["Communication","Interpersonal skills","Service orientation","Teamwork","Attention to detail"]

Provide a warm, personalized welcome to guests at arrival and departure, ensuring luggage is handled efficiently and safely. Escort guests to their rooms, explain resort facilities, and share information on services, restaurants, activities, and local attractions. Assist with guest requests, messages, parcels, amenities, and transportation arrangements, while supporting the Front Office team during peak periods. Maintain cleanliness standards, handle lost and found, and follow health, safety, fire, and security procedures.

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Kerzer International
Kerzer International
4 days ago

Bellman/Club Car Driver (Mauritius, MU)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 14 hours agoStatus: Live

Job Summary

Provide a warm, personalized welcome to guests at arrival and departure, ensuring luggage is handled efficiently and safely. Escort guests to their rooms, explain resort facilities, and share information on services, restaurants, activities, and local attractions. Assist with guest requests, messages, parcels, amenities, and transportation arrangements, while supporting the Front Office team during peak periods. Maintain cleanliness standards, handle lost and found, and follow health, safety, fire, and security procedures.
Location: Mauritius
Workplace: Onsite
Employment Type: Full time
Job Function: Transportation & Fleet Operations
Seniority: Entry level

Key Responsibilities

  • •Greet guests warmly upon arrival and departure and assist with luggage during check-in, check-out, and room transfers.
  • •Escort guests to their rooms and explain room features and resort facilities.
  • •Provide information on hotel services, restaurants, activities, and local attractions.
  • •Assist with opening doors, welcoming guests, delivering messages/parcels/amenities, and responding promptly to requests.
  • •Maintain cleanliness and luggage storage standards, monitor lobby/public areas, handle lost and found, and report guest complaints appropriately.

Key Requirements

  • •Minimum School Certificate or equivalent qualification.
  • •Previous experience in hospitality, guest services, or customer service is an advantage.
  • •Fluent in English; knowledge of French and additional languages is an advantage.
  • •Excellent communication and interpersonal skills with a friendly, service-oriented attitude.
  • •Physically fit and able to lift and transport luggage safely, with flexibility to work weekends and public holidays.
Experience:HospitalityGuest servicesCustomer service
Skills:CommunicationInterpersonal skillsService orientationTeamworkAttention to detail
Languages:EnglishFrench
Tech Stack:Basic computer skills

Company Brief

Kerzer International
Kerzner International develops and manages luxury resorts, hotels and branded leisure destinations worldwide, including Atlantis and One&Only properties, delivering integrated hospitality, entertainment and residential experiences at premier beachfront and destination locations.
Industry: Hotels & Resorts
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Funding: Private Equity Backed
Headquarters: Dubai, United Arab Emirates
Founded: 1972
WebsiteLinkedIn