Store Team Lead, Aeon Bukit Tinggi (Klang, 10, MY, 41200)

Crocs Inc.
Malaysia
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceExperience: 2-3 yearsSkills: ["Leadership","Communication","Teamwork","Customer service","Time management"]

Oversee store opening and closing procedures while delivering world-class consumer service using Crocs’ C.H.A.R.M. service model. Coordinate daily activities, delegate priorities, and help teams meet store deadlines and sales targets. Lead by example to improve key performance indicators through sales-driven techniques, support retail operations (POS, stock, pricing/markdowns, loyalty programs), and ensure asset protection, inventory control, and compliance.

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Crocs Inc.
Crocs Inc.
6 hours ago

Store Team Lead, Aeon Bukit Tinggi (Klang, 10, MY, 41200)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 6 hours agoStatus: Live

Job Summary

Oversee store opening and closing procedures while delivering world-class consumer service using Crocs’ C.H.A.R.M. service model. Coordinate daily activities, delegate priorities, and help teams meet store deadlines and sales targets. Lead by example to improve key performance indicators through sales-driven techniques, support retail operations (POS, stock, pricing/markdowns, loyalty programs), and ensure asset protection, inventory control, and compliance.
Location: Malaysia
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Deliver outstanding consumer service using the C.H.A.R.M. service model.
  • •Create a positive team environment that encourages sharing suggestions, ideas, and concerns.
  • •Coordinate, delegate, prioritize, and meet store deadlines while following up on daily activities.
  • •Support retail operations across departments, including consumer service, product knowledge/placement, visual presentation, and stock room management.
  • •Execute daily retail operations such as POS system management, stock replenishment, pricing and markdowns, loyalty program promotions, and cleanliness/recovery standards; adhere to asset protection and compliance procedures.

Key Requirements

  • •2–3 years of total retail experience, preferably with previous store leadership experience.
  • •Demonstrated leadership abilities with a passion for challenging, empowering, and driving team results.
  • •Proven written and verbal communication skills for store teams, operations managers, District Managers, and corporate partners.
  • •Desire to succeed in a high-growth, fast-paced retail environment.
  • •Flexibility to work nights, weekends, holidays, and extended hours with regular attendance essential.
Experience:2-3 yearsRetail
Skills:LeadershipCommunicationTeamworkCustomer serviceTime management
Tech Stack:POS

Company Brief

Crocs Inc.
Designs, manufactures, and sells casual footwear and accessories known for its proprietary Croslite™ material. Crocs offers a range of comfortable, lightweight shoes and related products globally through wholesale, retail, and e-commerce channels.
Industry: Fashion & Apparel
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Broomfield, United States
Founded: 2002
WebsiteLinkedIn