Stripe

1 month ago

Program Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Lead cross-functional programs to build and scale Stripe’s operational infrastructure for payments and banking products. Define playbooks and SOPs, drive process improvements and automation, manage multiple projects with tight timelines, and collaborate with Legal, Tax, Risk, and product/engineering to ensure regulatory compliance and exceptional user onboarding and support.

Location: New York

Workplace: Hybrid

Employment Type: Full time

Job Function: Program & Project Management (PMO)

Key Responsibilities

•Collaborate with cross-functional teams to build and scale operational infrastructure that supports the launch of innovative products, ensuring a seamless user experience.
•Design the playbook to execute against operational requirements and deliver a best-in-class user experience.
•Lead multiple projects simultaneously, managing timelines, resources, and stakeholder expectations to deliver impactful results that align with organizational goals.
•Identify and drive process improvements alongside product and engineering teams, focusing on automation opportunities, public document enhancements, and self-serve capabilities that enhance efficiency and effectiveness in workflows.
•Engage with stakeholders across the organization to explore new strategic initiatives, closing gaps related to user experience and compliance while driving overall operational excellence.

Pay and Benefits

Salary: USD 148,450 - 210,600 annually

Perks:Equity401kMedicalDentalVisionWellness StipendRetirement

Key Requirements

•Bachelor's degree in Business, Management, Economics or related field and 2 years experience managing timelines, resources, and stakeholder expectations to deliver results.
•2 years of experience documenting operational processes.
•2 years of experience designing and implementing process improvements.
•2 years of experience scaling support operations and communicating technical concepts to users and stakeholders.
•2 years of experience building queries using SQL and analyzing large datasets to draw conclusions and make recommendations.

Experience:2+ yearsFintechPaymentsBankingSaaS

Education:Bachelor's

Skills:CommunicationStakeholder managementProject managementAnalytical thinkingProblem-solving

Languages:English

Tech Stack:SQLAPIsAIAutomationOnboarding

Company Brief

Stripe

Provides payment processing APIs and financial infrastructure for internet businesses. Powers online payments for millions of companies from startups to Fortune 500s.

Industry: Payments

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Scaleup

Valuation: Decacorn (USD 10B+)

Funding: Series E+

Headquarters: San Francisco, United States

Founded: 2010

Glassdoor: 4.2

Website LinkedIn Glassdoor

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Stripe

1 month ago

Program Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Location: New York

Workplace: Hybrid

Employment Type: Full time

Job Function: Program & Project Management (PMO)

Key Responsibilities

•Collaborate with cross-functional teams to build and scale operational infrastructure that supports the launch of innovative products, ensuring a seamless user experience.
•Design the playbook to execute against operational requirements and deliver a best-in-class user experience.
•Lead multiple projects simultaneously, managing timelines, resources, and stakeholder expectations to deliver impactful results that align with organizational goals.
•Identify and drive process improvements alongside product and engineering teams, focusing on automation opportunities, public document enhancements, and self-serve capabilities that enhance efficiency and effectiveness in workflows.
•Engage with stakeholders across the organization to explore new strategic initiatives, closing gaps related to user experience and compliance while driving overall operational excellence.

Pay and Benefits

Salary: USD 148,450 - 210,600 annually

Perks:Equity401kMedicalDentalVisionWellness StipendRetirement

Key Requirements

•Bachelor's degree in Business, Management, Economics or related field and 2 years experience managing timelines, resources, and stakeholder expectations to deliver results.
•2 years of experience documenting operational processes.
•2 years of experience designing and implementing process improvements.
•2 years of experience scaling support operations and communicating technical concepts to users and stakeholders.
•2 years of experience building queries using SQL and analyzing large datasets to draw conclusions and make recommendations.

Experience:2+ yearsFintechPaymentsBankingSaaS

Education:Bachelor's

Skills:CommunicationStakeholder managementProject managementAnalytical thinkingProblem-solving

Languages:English

Tech Stack:SQLAPIsAIAutomationOnboarding

Company Brief

Stripe

Provides payment processing APIs and financial infrastructure for internet businesses. Powers online payments for millions of companies from startups to Fortune 500s.

Industry: Payments

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Scaleup

Valuation: Decacorn (USD 10B+)

Funding: Series E+

Headquarters: San Francisco, United States

Founded: 2010

Glassdoor: 4.2

Website LinkedIn Glassdoor