1 day ago

Project Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 10 hours agoStatus: Live

Job Summary

Own end-to-end delivery of regulatory and compliance-driven change initiatives in Life & Pensions within the Regulatory and Mandatory Delivery Centre. Lead the Customer Outcome Improvement Programme by turning customer insight into coordinated delivery that reduces avoidable complaints and improves outcomes. Work across multiple business areas and outsource providers, managing dependencies, governance (including RAID), reporting controls, and business readiness through transition into BAU operations.

Location: Edinburgh

Workplace: Hybrid

Employment Type: Full time · Permanent

Job Function: Program & Project Management (PMO)

Seniority: Mid level

Key Responsibilities

•Deliver end-to-end regulatory and compliance-driven change initiatives within Life & Pensions.
•Drive the Customer Outcome Improvement Programme by turning customer insight into coordinated delivery that improves customer outcomes and reduces avoidable complaints.
•Collaborate across multiple business areas and outsource providers to ensure delivery agreements are met and relationships remain strong.
•Establish and maintain governance, including RAID management, reporting, and delivery controls for high-profile strategic programmes.
•Support business readiness, operational implementation, and adoption to transition change into BAU operations.

Pay and Benefits

Salary: GBP 72,000 annually

Perks:Private MedicalAnnual LeavePensionLife AssuranceIncome ProtectionVolunteering Days

Key Requirements

•Proven experience delivering complex change in a fast-paced environment, with in-depth knowledge of change capability.
•Experience delivering change with a customer outcome mindset and collaborating with outsource providers, holding them accountable to delivery agreements.
•Ability to work with business SMEs to influence change initiation and turn intent into a delivery plan with strong delivery discipline.
•Proven ability to problem solve and develop innovative solutions to deliver business outcomes in a cost-pressured environment.
•Experience managing complex dependencies across business, operational, technology, and third-party workstreams to align to programme milestones.

Skills:Stakeholder managementProblem-solvingGovernanceInfluencing leadersDelivery discipline

Company Brief

Phoenix Group

A UK long-term savings and retirement business operating brands including Standard Life, SunLife, Phoenix Life and ReAssure, managing pensions, annuities and wealth solutions with c.12 million customers and large assets under administration.

Industry: Wealth Management

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: London, United Kingdom

Founded: 1782

Glassdoor: 3.8

Website LinkedIn Glassdoor

Loading job details...

Preparing the role view and application actions.

Phoenix Group

1 day ago

Project Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 10 hours agoStatus: Live

Job Summary

Location: Edinburgh

Workplace: Hybrid

Employment Type: Full time · Permanent

Job Function: Program & Project Management (PMO)

Seniority: Mid level

Key Responsibilities

•Deliver end-to-end regulatory and compliance-driven change initiatives within Life & Pensions.
•Drive the Customer Outcome Improvement Programme by turning customer insight into coordinated delivery that improves customer outcomes and reduces avoidable complaints.
•Collaborate across multiple business areas and outsource providers to ensure delivery agreements are met and relationships remain strong.
•Establish and maintain governance, including RAID management, reporting, and delivery controls for high-profile strategic programmes.
•Support business readiness, operational implementation, and adoption to transition change into BAU operations.

Pay and Benefits

Salary: GBP 72,000 annually

Perks:Private MedicalAnnual LeavePensionLife AssuranceIncome ProtectionVolunteering Days

Key Requirements

•Proven experience delivering complex change in a fast-paced environment, with in-depth knowledge of change capability.
•Experience delivering change with a customer outcome mindset and collaborating with outsource providers, holding them accountable to delivery agreements.
•Ability to work with business SMEs to influence change initiation and turn intent into a delivery plan with strong delivery discipline.
•Proven ability to problem solve and develop innovative solutions to deliver business outcomes in a cost-pressured environment.
•Experience managing complex dependencies across business, operational, technology, and third-party workstreams to align to programme milestones.

Skills:Stakeholder managementProblem-solvingGovernanceInfluencing leadersDelivery discipline

Company Brief

Phoenix Group

Industry: Wealth Management

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: London, United Kingdom

Founded: 1782

Glassdoor: 3.8

Website LinkedIn Glassdoor