Channel Management Executive, POS Partnerships

Delivery Hero
Istanbul
Workplace: HybridFull timeFunction: Business Development & PartnershipsExperience: 3-6 yearsSkills: ["Relationship management","Negotiation","Data-driven","High ownership","Independent execution"]

Own and grow the commercial relationships with POS/middleware partners across Turkey, from onboarding through tier upgrades. Translate the regional certification model, tiering framework, and commercial playbook into local execution, including partner compliance against SLA and feature adoption. Drive net-new restaurant supply via lead-sharing and cross-pitching, triage partner technical/support issues, and run QBRs to align roadmap, performance, and joint marketing.

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FursaFursa
Delivery Hero
Delivery Hero
2 days ago

Channel Management Executive, POS Partnerships

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Last checked: 3 hours agoStatus: Live

Job Summary

Own and grow the commercial relationships with POS/middleware partners across Turkey, from onboarding through tier upgrades. Translate the regional certification model, tiering framework, and commercial playbook into local execution, including partner compliance against SLA and feature adoption. Drive net-new restaurant supply via lead-sharing and cross-pitching, triage partner technical/support issues, and run QBRs to align roadmap, performance, and joint marketing.
Location: Istanbul
Workplace: Hybrid
Employment Type: Full time
Job Function: Business Development & Partnerships
Seniority: Mid level

Key Responsibilities

  • •Own and grow the commercial relationship with POS/middleware partners active in Turkey, from onboarding to tier upgrades.
  • •Execute the partner certification and tiering model locally, tracking partner compliance against SLA and feature-adoption requirements.
  • •Run the local lead-sharing and cross-pitching pipeline to drive net-new restaurant supply and track conversion.
  • •Act as first-line triage and escalation point for partner-reported technical and support issues, routing critical cases to central teams.
  • •Host regular business reviews (QBRs) with top-tier partners and maintain local reporting to support regional dashboards and OKRs.

Pay and Benefits

Perks:Health InsuranceLearning BudgetPaid Leave

Key Requirements

  • •3–6 years in partnerships, channel management, account management, or commercial roles in tech, SaaS, or food-tech.
  • •Comfort engaging with technical concepts (APIs and integrations) and translating them into commercial, partner-facing discussions.
  • •Strong relationship management and negotiation skills with external partners.
  • •Data-driven approach, able to track KPIs and pipeline performance in structured trackers.
  • •Turkey market experience required; Turkish business fluency strongly preferred and English business fluency required.
Experience:3-6 yearsTechSaaSFood-tech
Skills:Relationship managementNegotiationData-drivenHigh ownershipIndependent execution
Languages:EnglishTurkish
Tech Stack:APIsIntegrations

Company Brief

Delivery Hero
Global online food-ordering and local delivery platform operating multiple regional brands (e.g., Foodpanda, Glovo, Talabat) across 50–70+ countries, supplying food and quick-commerce deliveries via marketplace and logistics services.
Industry: Online Marketplaces
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Berlin, Germany
Founded: 2011
Glassdoor
Glassdoor: 3.4
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