Presales Customer Engineer (Sydney)

Cloudflare
Sydney
Workplace: HybridFull timeFunction: Solutions Engineering & Sales EngineeringSkills: ["Presentation","Stakeholder management","Trusted advisory","Bridging technical and business strategy","Commercial mindset"]

Own the technical go-to-market relationship for enterprise customers, partnering with Account Executives on discovery, bespoke architectures, and product demonstrations/PoCs across security, networking, Zero Trust, and developer platforms. Serve as a trusted advisor throughout onboarding through renewal and expansion, while carrying a variable quota tied to adoption and revenue. Use AI-augmented workflows to automate routine tasks like RFP responses, sandbox provisioning, and telemetry monitoring.

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FursaFursa
Cloudflare
Cloudflare
1 month ago

Presales Customer Engineer (Sydney)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live

Job Summary

Own the technical go-to-market relationship for enterprise customers, partnering with Account Executives on discovery, bespoke architectures, and product demonstrations/PoCs across security, networking, Zero Trust, and developer platforms. Serve as a trusted advisor throughout onboarding through renewal and expansion, while carrying a variable quota tied to adoption and revenue. Use AI-augmented workflows to automate routine tasks like RFP responses, sandbox provisioning, and telemetry monitoring.
Location: Sydney
Workplace: Hybrid
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Partner with Account Executives to lead technical discovery, build bespoke architectures, and deliver product demos and Proof of Concepts (PoCs).
  • •Maintain a continuous, deep trusted-advisor technical relationship from onboarding through maturity, renewal, and expansion.
  • •Ensure long-term technical alignment between customer business goals and the product roadmap across the customer lifecycle.
  • •Carry a variable quota tied to new acquisition and/or account growth, identifying cross-sell and up-sell opportunities and leading QBRs for C-level executives.
  • •Leverage AI agents and internal platforms to automate RFP/security questionnaires, sandbox provisioning, and telemetry monitoring.

Key Requirements

  • •7+ years in a customer-facing technical role such as Solutions Engineering, Customer Engineering, Sales Engineering, or Forward Deployed Engineering.
  • •Broad expertise in web security, networking (DNS, routing, DDoS mitigation), cloud infrastructure, and enterprise architecture.
  • •Internet security concepts including DDoS/DDoS mitigation, firewalls, TLS, VPN, and DLP.
  • •Networking and HTTP fundamentals including TCP/UDP, IPv4/IPv6, BGP, reverse/forward proxy, WAF/CDN, and serverless app development.
  • •Scripting/programming experience in JavaScript, Python, Golang, or BASH, plus familiarity with regulatory requirements like GDPR/PCI DSS/HIPAA/SOC-2/ISO 27001/Essential Eight.
Experience:SaaSEnterprise salesWeb securityNetworkingCloud infrastructure
Skills:PresentationStakeholder managementTrusted advisoryBridging technical and business strategyCommercial mindset
Languages:En
Tech Stack:AWSGCPAzureJavaScriptPythonGolangBASHWorkers AIAI GatewayTLSVPNDDoSDNSBGPHTTPWAFCDNZTNASASERAG

Company Brief

Cloudflare
Provides a global network and cloud platform that delivers security, performance, and reliability services for web applications, APIs, and Internet properties, including CDN, DDoS protection, DNS, and zero-trust security solutions.
Industry: Cybersecurity
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 2009
WebsiteLinkedIn