Account Manager - Install Base

Emerson
Aberdeen, Scotland
Workplace: RemoteFull timeFunction: Customer Success & Account ManagementEducation: bachelorsSkills: ["Proactive","Customer focused","Results driven","Team player","Consultative selling"]

Own and grow Emerson’s install base customers across the Scotland region by renewing and expanding long-term service agreements. You’ll identify and engage new opportunities, promote lifecycle services including system upgrades and enhancements, and use solution selling with CRM and performance dashboards to manage territory planning and forecasting. Collaborate with regional business teams to drive One Emerson execution, understand customer drivers, and increase market share through targeted competitor displacement.

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Emerson
Emerson
2 days ago

Account Manager - Install Base

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Source: Company careers pageValidated by: Fursa AI
Last checked: 57 minutes agoStatus: Live

Job Summary

Own and grow Emerson’s install base customers across the Scotland region by renewing and expanding long-term service agreements. You’ll identify and engage new opportunities, promote lifecycle services including system upgrades and enhancements, and use solution selling with CRM and performance dashboards to manage territory planning and forecasting. Collaborate with regional business teams to drive One Emerson execution, understand customer drivers, and increase market share through targeted competitor displacement.
Location: Aberdeen, Scotland
Workplace: Remote
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Look after install base clients in the Scotland region and manage lifecycle services renewals.
  • •Renew and expand long-term service agreements while promoting other software, solutions, and services.
  • •Develop territory plans to identify new and expand existing customers, increasing customer base and market share.
  • •Forecast territory expectations and update business planning tools for budget reviews.
  • •Collaborate with regional business teams and internal/external sales teams to improve customer service levels.

Pay and Benefits

Perks:Health InsuranceEyecarePaid Leave

Key Requirements

  • •Be located anywhere in the Scotland region.
  • •Proactive, flexible, and consultative selling experience.
  • •Full clean driving license and ability to travel to customer sites to fulfil the role.
  • •Educated to degree level or equivalent in an engineering discipline or similar.
  • •Maintain the required level of personal skills and knowledge required to excel in all aspects.
Education:Bachelor's in Engineering
Skills:ProactiveCustomer focusedResults drivenTeam playerConsultative selling
Licenses:Clean driving license
Tech Stack:CRMPerformance DashboardSolution SellingCritical Site Plans

Company Brief

Emerson
Global technology and engineering company providing automation solutions, commercial and residential products, and services across industrial, commercial, and consumer markets to improve operational performance and efficiency.
Industry: Industrial Automation
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: St. Louis, United States
Founded: 1890
WebsiteLinkedIn