Senior Specialist – Next Gen Platform Consulting & Documentation, Product Management

Mastercard
Bogotá
Workplace: OnsiteFull timeFunction: Consulting & AdvisorySkills: ["Communication","Analytical","Stakeholder management","Writing","Presentation"]

Senior specialist responsible for end-to-end documentation, packaging, and positioning of Mastercard’s Next Gen platform and related products. Aligns technology, product, and executive communications, translating complex platform capabilities into clear narratives for internal teams, market-facing stakeholders, and senior leadership, while shaping roadmap and market adoption strategies across regions.

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Mastercard
Mastercard
3 months ago

Senior Specialist – Next Gen Platform Consulting & Documentation, Product Management

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Job Summary

Senior specialist responsible for end-to-end documentation, packaging, and positioning of Mastercard’s Next Gen platform and related products. Aligns technology, product, and executive communications, translating complex platform capabilities into clear narratives for internal teams, market-facing stakeholders, and senior leadership, while shaping roadmap and market adoption strategies across regions.
Location: Bogotá
Workplace: Onsite
Employment Type: Full time
Job Function: Consulting & Advisory
Seniority: Sr. Manager level

Key Responsibilities

  • •Own end-to-end documentation for the Next Gen platform and products built on top of it, packaging content into usable artifacts for technical and non-technical audiences.
  • •Translate complex technical concepts into cohesive narratives for internal product/engineering teams, market stakeholders, and senior executives.
  • •Provide consultancy and solutioning to market-facing teams to enable adoption and commercialization of Next Gen capabilities across regions, rails, and use cases.
  • •Collaborate with product architects, platform teams, and commercial partners to ensure accuracy, consistency, and current documentation as the platform evolves.
  • •Prepare executive-level materials and communications to support platform expansion, roadmap discussions, and market forums.

Key Requirements

  • •Experience documenting and packaging large-scale technology platforms (e.g., fintech, cloud platforms, enterprise software).
  • •Strong ability to map workflows and end-to-end value chains.
  • •Proven track record translating technical content into clear, structured narratives.
  • •Knowledge of payment industry, market landscape, competition and card processing systems (authorization, clearing and settlement) is a plus.
  • •Experience working with cross-functional and geographically distributed teams, with ability to interact with leadership across the organization and with internal/external clients.
Experience:FintechPaymentsEnterprise softwareCloud platforms
Skills:CommunicationAnalyticalStakeholder managementWritingPresentation
Languages:English

Company Brief

Mastercard
Mastercard is a global payments and technology company that processes transactions, provides fraud prevention and data services, and builds payment infrastructure for consumers, businesses, merchants and governments across 200+ countries.
Industry: Payments
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Purchase, New York, United States
Founded: 1966
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Glassdoor: 4.1
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