People Experience Lead

Paymentology
Dublin, London, Riga, Chisinau, Vilnius, Bratislava, Ljubljana, Sarajevo, Warsaw, Lisbon, Nicosia, Zagreb, Madrid, Oslo
Workplace: RemoteFull timeFunction: Administration & Executive AssistanceExperience: 8+ yearsSkills: ["Analytical thinking","Constructive challenge","Systems-oriented mindset"]

Design and continuously improve People Experience frameworks that support performance, progression, engagement, and retention. Partner with senior leaders, People Partners, People Operations, and Total Rewards to turn employee feedback and organizational insight into practical action. Lead employee listening, performance and progression frameworks, and fairness in reviews and promotion decisions, while leveraging HR technology, automation, and AI-enabled tools to reduce manual effort and scale people processes.

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FursaFursa
Paymentology
Paymentology
1 month ago

People Experience Lead

✓ Verified Job

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Source: Company careers pageValidated by: Fursa AI
Last checked: 6 hours agoStatus: Live

Job Summary

Design and continuously improve People Experience frameworks that support performance, progression, engagement, and retention. Partner with senior leaders, People Partners, People Operations, and Total Rewards to turn employee feedback and organizational insight into practical action. Lead employee listening, performance and progression frameworks, and fairness in reviews and promotion decisions, while leveraging HR technology, automation, and AI-enabled tools to reduce manual effort and scale people processes.
Location: Dublin, London, Riga, Chisinau, Vilnius, Bratislava, Ljubljana, Sarajevo, Warsaw, Lisbon, Nicosia, Zagreb, Madrid, Oslo
Workplace: Remote
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Sr. Manager level

Key Responsibilities

  • •Design, implement, and continuously improve frameworks and insights that support performance, progression, engagement, and retention.
  • •Own employee listening (including pulse surveys) and turn feedback and data into clear recommendations and organizational action.
  • •Lead the design, implementation, and evolution of performance and progression frameworks.
  • •Improve fairness and consistency in performance reviews, calibration, and promotion decisions.
  • •Identify retention risks and work with People Partners and leaders to address them while leveraging automation and AI-enabled tools to reduce manual effort.

Key Requirements

  • •8–12+ years’ experience in People/HR roles.
  • •Strong experience across performance, engagement, employee experience, and organizational effectiveness.
  • •Experience implementing or improving HR technology, automation, or AI-enabled solutions.
  • •Confidence working with senior leaders and challenging constructively.
  • •Strong analytical thinking to turn data into actionable insight.
Experience:8+ yearsGlobalDistributed organization
Skills:Analytical thinkingConstructive challengeSystems-oriented mindset
Tech Stack:HR technologyAutomationAI-enabled toolsPulse surveysEngagement insights

Company Brief

Paymentology
Provides cloud-based card issuing and payment processing infrastructure for banks, fintechs, and brands. The platform supports card programs, transaction processing, and lifecycle management across global payment networks.
Industry: Fintech Infrastructure
Company Size: Large (251 to 1,000 employees)
Growth: Scaleup
Headquarters: London, United Kingdom
Founded: 2015
WebsiteLinkedIn