CSR/Teller - Tiffin, OH - Full-Time

Fifth Third Bancorp
United States
Workplace: OnsiteFull timeFunction: Customer Support (Service Desk)Education: high_schoolSkills: ["Customer focus","Confidentiality","Ethical conduct","Problem-solving","Judgment"]

Provide excellent customer service in all interactions while handling cash and supporting day-to-day office operations. Listen to customers to understand their needs, resolve questions and issues, and follow up promptly. Maintain confidentiality and ethical conduct, follow retail policies and procedures, and refer customers to bankers and business partners using appropriate tools for tracking.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Fifth Third Bancorp
Fifth Third Bancorp
2 days ago

CSR/Teller - Tiffin, OH - Full-Time

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 17 hours agoStatus: Live

Job Summary

Provide excellent customer service in all interactions while handling cash and supporting day-to-day office operations. Listen to customers to understand their needs, resolve questions and issues, and follow up promptly. Maintain confidentiality and ethical conduct, follow retail policies and procedures, and refer customers to bankers and business partners using appropriate tools for tracking.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Entry level

Key Responsibilities

  • •Provide customer service by listening to customer needs, asking questions, and guiding customers to the right financial solutions.
  • •Follow up on customer questions and find solutions to address issues.
  • •Perform daily office responsibilities with the platform team to maintain efficient office operations.
  • •Maintain balancing records in line with policy and find/correct outages with help as needed.
  • •During customer interactions and outreach, identify needs and refer customers to bankers and business partners for consultative conversations using tracking tools.

Key Requirements

  • •High school diploma/GED.
  • •Extensive cash handling experience.
  • •Comfortably and confidently interact with the public.
  • •Knowledge of retail policies and procedures to perform essential duties.
  • •Flexibility in scheduling and ability to take initiative with sound judgment in problem resolution.
Education:High School
Skills:Customer focusConfidentialityEthical conductProblem-solvingJudgment

Company Brief

Fifth Third Bancorp
Fifth Third Bancorp is a diversified bank holding company offering consumer, commercial, and wealth management services. Through its banking subsidiaries, it provides deposits, lending, treasury management, payments, and investment solutions across the Midwest and Southeast.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Cincinnati, United States
Founded: 1858
Glassdoor
Glassdoor: 3.7
WebsiteLinkedInGlassdoor