Sr. Account Manager

Netflix
Tokyo
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementSkills: ["Problem-solving","Communication","Analytical thinking","Strategic thinking","Project management"]

Manage Netflix Ads’ most strategic Japan advertiser and agency relationships, driving retention and revenue growth across the full pre-to-post campaign workflow. Serve as the first point of contact for campaign escalations, partner with Sales and cross-functional teams to deliver solutions, and run weekly pipeline and pacing alignment. Own strategic media plan development, RFP input, campaign performance reporting, optimization, and billing/invoicing coordination with finance.

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FursaFursa
Netflix
Netflix
1 month ago

Sr. Account Manager

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Source: Company careers pageValidated by: Fursa AI
Last checked: 6 hours agoStatus: Live

Job Summary

Manage Netflix Ads’ most strategic Japan advertiser and agency relationships, driving retention and revenue growth across the full pre-to-post campaign workflow. Serve as the first point of contact for campaign escalations, partner with Sales and cross-functional teams to deliver solutions, and run weekly pipeline and pacing alignment. Own strategic media plan development, RFP input, campaign performance reporting, optimization, and billing/invoicing coordination with finance.
Location: Tokyo
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Manage top and strategic advertiser accounts with the Sales team to drive revenue growth.
  • •Handle campaign-related escalations as the first point of contact, coordinating with cross-functional teams to resolve issues.
  • •Partner with Sales Partners to understand client goals and deliver client service.
  • •Develop strategic media plans and contribute to RFP responses (packaging, pricing, targeting).
  • •Oversee ad campaign delivery performance, provide performance/wrap reports, and collaborate on optimization tactics and billing/invoicing with finance.

Key Requirements

  • •Extensive experience in account management and/or sales planning across offline media (e.g., TV, sponsorships, live events) and digital video advertising.
  • •Excellent problem-solving skills with direct client engagement and clear communication to drive long-term solutions.
  • •Experience working in sales operation systems (CRM, OMS, ad servers).
  • •Strong knowledge of digital media sales and marketplaces, including Direct IO, Programmatic Guaranteed, and PMP advertising.
  • •Fluency in Japanese, with ability to communicate effectively in English for internal collaboration.
Experience:Digital advertisingVideo advertisingSaaS
Skills:Problem-solvingCommunicationAnalytical thinkingStrategic thinkingProject management
Languages:JapaneseEnglish
Tech Stack:CRMOMSAd servers

Company Brief

Netflix
Global subscription streaming service that produces and distributes movies, TV series, and games across multiple devices, operating worldwide with extensive original content and localized offerings.
Industry: Streaming Platforms
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Los Gatos, United States
Founded: 1997
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