Tapestry

2 months ago

Supervisor I

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 6 hours agoStatus: Live

Job Summary

Lead day-to-day store operations by setting a customer-first, high-energy sales environment and modeling brand behaviors on the sales floor. Drive personal sales while coaching the team to achieve store sales and KPI targets, build client relationships, and support VIP retention. Supervise opening/closing, cash handling, deposits, POS transactions, and inventory/shipping processes. Use omni-channel and live-stream selling initiatives, social media engagement, and customer data capture to grow loyalty.

Location: United States

Workplace: Onsite

Employment Type: Full time

Seniority: Manager level

Key Responsibilities

•Drive personal sales performance and lead the team to achieve store sales and KPI targets by analyzing metrics and implementing best practices.
•Build and maintain client relationships through proactive outreach, ensuring exceptional in-store and after-sales experiences and supporting VIP retention.
•Coach the team on goals and performance, support recruitment and onboarding, provide training, and give feedback to store leadership.
•Perform and supervise opening/closing procedures including cash handling, bank deposits, register operations, and facility key-holding responsibilities.
•Process POS transactions and manage inventory functions (transfers, receiving, shipments, repairs, damages) while driving omni-channel initiatives and customer data capture.

Pay and Benefits

Perks:Health InsuranceDentalVision401kPaid LeaveCommuter BenefitsDisability InsuranceTuition Assistance

Key Requirements

•2+ years of retail service experience in a management or floor leadership role (luxury/premium preferred), with consideration for a combination of education and experience.
•Strong written and verbal communication skills, with the ability to multi-task, prioritize, and operate confidently on the sales floor.
•Proficiency with Microsoft Excel, Word, PowerPoint, and Outlook.
•Social media literacy and understanding of platform trends.
•Comfort with omni-channel/virtual selling tools and clienteling systems.

Experience:2+ yearsLuxury retailRetail

Skills:CommunicationDetail-orientedCustomer focusLeadershipMulti-tasking

Languages:English

Tech Stack:Microsoft ExcelMicrosoft WordMicrosoft PowerPointMicrosoft OutlookPOSLive-stream shoppingSocial mediaClienteling systemsOmni-channel

Company Brief

Tapestry

Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.

Industry: Luxury Goods

Company Size: Enterprise (1,001+ employees)

Revenue: USD 5M to 10M

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: New York City, United States

Founded: 2017

Glassdoor: 3.7

Website LinkedIn Glassdoor

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Tapestry

2 months ago

Supervisor I

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 6 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Onsite

Employment Type: Full time

Seniority: Manager level

Key Responsibilities

•Drive personal sales performance and lead the team to achieve store sales and KPI targets by analyzing metrics and implementing best practices.
•Build and maintain client relationships through proactive outreach, ensuring exceptional in-store and after-sales experiences and supporting VIP retention.
•Coach the team on goals and performance, support recruitment and onboarding, provide training, and give feedback to store leadership.
•Perform and supervise opening/closing procedures including cash handling, bank deposits, register operations, and facility key-holding responsibilities.
•Process POS transactions and manage inventory functions (transfers, receiving, shipments, repairs, damages) while driving omni-channel initiatives and customer data capture.

Pay and Benefits

Perks:Health InsuranceDentalVision401kPaid LeaveCommuter BenefitsDisability InsuranceTuition Assistance

Key Requirements

•2+ years of retail service experience in a management or floor leadership role (luxury/premium preferred), with consideration for a combination of education and experience.
•Strong written and verbal communication skills, with the ability to multi-task, prioritize, and operate confidently on the sales floor.
•Proficiency with Microsoft Excel, Word, PowerPoint, and Outlook.
•Social media literacy and understanding of platform trends.
•Comfort with omni-channel/virtual selling tools and clienteling systems.

Experience:2+ yearsLuxury retailRetail

Skills:CommunicationDetail-orientedCustomer focusLeadershipMulti-tasking

Languages:English

Tech Stack:Microsoft ExcelMicrosoft WordMicrosoft PowerPointMicrosoft OutlookPOSLive-stream shoppingSocial mediaClienteling systemsOmni-channel

Company Brief

Tapestry

Industry: Luxury Goods

Company Size: Enterprise (1,001+ employees)

Revenue: USD 5M to 10M

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: New York City, United States

Founded: 2017

Glassdoor: 3.7

Website LinkedIn Glassdoor