Senior Content Marketing Manager, AI & Thought Leadership

UserTesting
United States
Workplace: RemoteFull timeFunction: Marketing & GrowthSkills: ["Writing","Editing","Storytelling","Editorial judgment","Collaboration","Project management","Analytical mindset"]

Shape how the company tells its story across the customer journey by building connected content experiences and research-driven thought leadership in AI model training, AI evaluation, and AI agents. You’ll develop integrated content strategies with cross-functional partners, lead industry reporting and quantitative studies with external research firms, translate complex technical ideas into executive-ready narratives, and use performance insights to improve engagement and business impact.

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FursaFursa
UserTesting
UserTesting
3 days ago

Senior Content Marketing Manager, AI & Thought Leadership

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Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live

Job Summary

Shape how the company tells its story across the customer journey by building connected content experiences and research-driven thought leadership in AI model training, AI evaluation, and AI agents. You’ll develop integrated content strategies with cross-functional partners, lead industry reporting and quantitative studies with external research firms, translate complex technical ideas into executive-ready narratives, and use performance insights to improve engagement and business impact.
Location: United States
Workplace: Remote
Employment Type: Full time
Job Function: Marketing & Growth

Key Responsibilities

  • •Develop and execute an integrated content strategy across the customer lifecycle with Solution Marketing and related teams.
  • •Create connected content journeys that build on each other across awareness, discovery, consideration, purchase, adoption, and advocacy.
  • •Partner cross-functionally to create a clear, consistent narrative across customer touchpoints.
  • •Lead research-driven thought leadership, including industry and quantitative studies, benchmark reports, and trend analyses with external partners.
  • •Translate technical concepts into compelling narratives, develop multi-format content, and monitor engagement and business impact to continuously improve.

Key Requirements

  • •5–8+ years of experience in B2B content marketing, product marketing, editorial, journalism, or a related field, ideally in SaaS or enterprise technology.
  • •Exceptional writing, editing, and storytelling skills to make complex technical concepts clear without oversimplifying them.
  • •Experience developing content across the full customer journey and using messaging/buyer journey frameworks.
  • •Experience creating executive thought leadership and research-driven content such as original research, quantitative studies, benchmark/market reports.
  • •Familiarity with AI technologies, large language models, AI evaluation, agentic AI, and AI-assisted content workflows, with strong project management and editorial judgment.
Experience:B2B SaaSEnterprise technology
Skills:WritingEditingStorytellingEditorial judgmentCollaborationProject managementAnalytical mindset
Tech Stack:AILarge language modelsAI agentsAI model trainingAI evaluationLinkedIn

Company Brief

UserTesting
Provides a user experience research platform that enables companies to capture on-demand video feedback, usability testing, and customer insights to improve products, websites, and digital experiences across design, product, and marketing teams.
Industry: Enterprise Software
Company Size: Enterprise (1,001+ employees)
Revenue: USD 100M to 250M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 2007
Glassdoor
Glassdoor: 3.8
WebsiteLinkedIn