People Ops Manager

Instawork
San Francisco
Workplace: OnsiteFull timeFunction: Business OperationsExperience: 6+ yearsSkills: ["Operational rigor","Attention to detail","Project management","Communication","Judgment"]

Own and continuously improve core People Operations that support employees end-to-end across onboarding, changes, leaves, and offboarding. Act as the primary People point of contact, maintain HRIS data integrity and People reporting, and support HR compliance and leave administration. Partner cross-functionally with Finance, IT, Recruiting, and Legal, coordinate People programs like performance reviews, and proactively apply AI/automation to simplify HR workflows and employee experiences.

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FursaFursa
Instawork
Instawork
1 day ago

People Ops Manager

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Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Own and continuously improve core People Operations that support employees end-to-end across onboarding, changes, leaves, and offboarding. Act as the primary People point of contact, maintain HRIS data integrity and People reporting, and support HR compliance and leave administration. Partner cross-functionally with Finance, IT, Recruiting, and Legal, coordinate People programs like performance reviews, and proactively apply AI/automation to simplify HR workflows and employee experiences.
Location: San Francisco
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations
Seniority: Mid level

Key Responsibilities

  • •Own the end-to-end employee lifecycle, including onboarding, employee changes, leaves, and offboarding.
  • •Continuously improve People Operations processes, workflows, documentation, and internal resources.
  • •Serve as the primary People contact for policies, benefits, leaves, and workplace resources.
  • •Own HRIS administration and data integrity, including audits and People reporting, and support HR compliance and leave-of-absence processes.
  • •Coordinate People programs (e.g., performance reviews/calibration), partner with Recruiting for candidate-to-employee handoffs, and use AI/automation to reduce manual work and improve employee experiences.

Key Requirements

  • •6+ years of experience in People Operations, HR Operations, or HR Generalist roles in a fast-growing environment.
  • •Independent ownership of core People Operations processes and the employee lifecycle (onboarding through offboarding).
  • •Strong HRIS experience, with Rippling experience preferred.
  • •Experience administering benefits and partnering with brokers/vendors, including analyzing plan costs/utilization/performance.
  • •Working knowledge of HR compliance, leaves, employee relations, and performance management programs, with judgment on when to involve Legal.
Experience:6+ yearsFast-growing environmentTechnology
Skills:Operational rigorAttention to detailProject managementCommunicationJudgment
Languages:English
Tech Stack:HRISRipplingAIAutomation

Company Brief

Instawork
Operates a marketplace connecting hourly workers with shift-based jobs in hospitality, events, retail, and logistics, providing hiring, scheduling, and payroll tools to businesses and flexible work opportunities to professionals.
Industry: HR Tech
Company Size: Large (251 to 1,000 employees)
Growth: Scaleup
Funding: Series C
Headquarters: San Francisco, United States
Founded: 2015
WebsiteLinkedIn