GovCIO

3 months ago

IT Service Technician

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 8 hours agoStatus: Live

Job Summary

Provide onsite IT support for a federal customer in Tucson, partnering with help desks, support teams, and technical staff to resolve issues. Manage on-call troubleshooting through ServiceNow tickets, perform network/server maintenance, install and patch systems via SCCM, and support telework users using VPN/Citrix. Assist with hardware troubleshooting, cabling, encryption, asset inventory, device disposal preparation, and end-user support training.

Location: Tucson

Workplace: Onsite

Employment Type: Full time

Job Function: Field Service, Maintenance & Skilled Trades

Seniority: Entry level

Key Responsibilities

•Provide support for onsite IT activities, consulting with help desks and technical staff to resolve problems.
•Provide on-call troubleshooting for technical issues received via ServiceNow tickets.
•Coordinate and perform operation and/or maintenance activities for networks and servers.
•Install operating system patches/upgrades via SCCM Software Center and perform routine system maintenance and analysis.
•Support telework/home users and ensure applications work over VPN and/or Citrix.

Travel: Low travel

Pay and Benefits

Salary: USD 53,040 annually

Key Requirements

•High School with 0-3 years (or commensurate experience).
•US Citizen.
•High degree of technical proficiency.
•Excellent problem-solving and analytical skills.
•Obtain required certifications (A+, ITIL Foundation, HDI, and one of Security+, Network+, or Server+) within six months of hire.

Education:High School

Skills:Problem-solvingAnalytical abilitiesTechnical proficiency

Certifications:A+ITIL FoundationHDISecurity+Network+Server+CompTIA Network+CompTIA A+CompTIA Server+CompTIA Security+

Tech Stack:ServiceNowSCCMSCCM Software CenterVPNCitrixApple MacintoshMicrosoft Operating Systems

Eligibility

Nationality:US National

Security Clearance:Public Trust

Company Brief

GovCIO

Provides IT modernization, cloud, cybersecurity, data analytics, and managed services to U.S. federal civilian and defense agencies, delivering technology solutions and mission support to improve government operations and security.

Industry: Professional Services

Growth: Established Company

Headquarters: Herndon, United States

Website LinkedIn

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GovCIO

3 months ago

IT Service Technician

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 8 hours agoStatus: Live

Job Summary

Location: Tucson

Workplace: Onsite

Employment Type: Full time

Job Function: Field Service, Maintenance & Skilled Trades

Seniority: Entry level

Key Responsibilities

•Provide support for onsite IT activities, consulting with help desks and technical staff to resolve problems.
•Provide on-call troubleshooting for technical issues received via ServiceNow tickets.
•Coordinate and perform operation and/or maintenance activities for networks and servers.
•Install operating system patches/upgrades via SCCM Software Center and perform routine system maintenance and analysis.
•Support telework/home users and ensure applications work over VPN and/or Citrix.

Travel: Low travel

Pay and Benefits

Salary: USD 53,040 annually

Key Requirements

•High School with 0-3 years (or commensurate experience).
•US Citizen.
•High degree of technical proficiency.
•Excellent problem-solving and analytical skills.
•Obtain required certifications (A+, ITIL Foundation, HDI, and one of Security+, Network+, or Server+) within six months of hire.

Education:High School

Skills:Problem-solvingAnalytical abilitiesTechnical proficiency

Certifications:A+ITIL FoundationHDISecurity+Network+Server+CompTIA Network+CompTIA A+CompTIA Server+CompTIA Security+

Tech Stack:ServiceNowSCCMSCCM Software CenterVPNCitrixApple MacintoshMicrosoft Operating Systems

Eligibility

Nationality:US National

Security Clearance:Public Trust

Company Brief

GovCIO

Industry: Professional Services

Growth: Established Company

Headquarters: Herndon, United States

Website LinkedIn