Specialist - Firenze (Firenze, IT)

Lead daily performance in the Firenze store by managing KPIs, omnichannel services, and in-store experiences. Monitor team results, define corrective actions, and develop team members through training on technical skills and product quality standards. Ensure a best-in-class customer journey, support store managers with commercial and HR initiatives, coordinate trade/communication activities, and manage stockroom replenishment and service performance.