SRS Distribution

3 months ago

Customer Service Representative

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 15 hours agoStatus: Live

Job Summary

Customer Service Representative at a building materials distributor delivering outstanding service to walk-in and phone customers, coordinating with sales, drivers, and warehouse teams. Applies bilingual English/Spanish skills to enhance customer experience, supports sales growth, and handles transactions in ERP/CRM systems in a fast-paced, on-site Perrysburg, OH environment.

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Seniority: Entry level

Key Responsibilities

•Deliver outstanding service by handling inquiries and complaints via phone, email, and in-person.
•Provide product information, resolve issues efficiently, and maintain accurate customer records.
•Engage walk-in customers with counter sales support and collaborate with sales, drivers, and warehouse teams to ensure timely order fulfillment.
•Manage phone inquiries, process transactions in the ERP system, and contribute to sales growth by identifying new opportunities.
•Uphold company values, ensure compliance, and use bilingual (English/Spanish) skills to enhance customer experience and expand reach.

Pay and Benefits

Perks:Health InsuranceDentalVision401kEquityLife Insurance

Key Requirements

•Proven customer service and phone handling experience with active listening skills.
•Familiarity with CRM systems and ERP platforms for order entry and cash transactions.
•Strong interpersonal skills with a team-oriented, safety-conscious mindset.
•Demonstrated ability to support sales and identify new opportunities.
•Authorized to work in the U.S. without sponsorship.

Experience:1-2 yearsBuilding materials distribution

Education:High School in communications or business management

Skills:Customer focusCommunicationSalesTeam collaborationProblem solving

Languages:EnglishSpanish

Tech Stack:CRMERPERP systemsERP platforms

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

SRS Distribution

SRS Distribution is a leading distributor of roofing materials and complementary building products across the United States, serving contractors and dealers through a broad network of branches and supply-chain services.

Industry: Wholesale & Distribution

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Established Company

Funding: Private Equity Backed

Headquarters: McKinney, United States

Founded: 2007

Website LinkedIn

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SRS Distribution

3 months ago

Customer Service Representative

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 15 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Seniority: Entry level

Key Responsibilities

•Deliver outstanding service by handling inquiries and complaints via phone, email, and in-person.
•Provide product information, resolve issues efficiently, and maintain accurate customer records.
•Engage walk-in customers with counter sales support and collaborate with sales, drivers, and warehouse teams to ensure timely order fulfillment.
•Manage phone inquiries, process transactions in the ERP system, and contribute to sales growth by identifying new opportunities.
•Uphold company values, ensure compliance, and use bilingual (English/Spanish) skills to enhance customer experience and expand reach.

Pay and Benefits

Perks:Health InsuranceDentalVision401kEquityLife Insurance

Key Requirements

•Proven customer service and phone handling experience with active listening skills.
•Familiarity with CRM systems and ERP platforms for order entry and cash transactions.
•Strong interpersonal skills with a team-oriented, safety-conscious mindset.
•Demonstrated ability to support sales and identify new opportunities.
•Authorized to work in the U.S. without sponsorship.

Experience:1-2 yearsBuilding materials distribution

Education:High School in communications or business management

Skills:Customer focusCommunicationSalesTeam collaborationProblem solving

Languages:EnglishSpanish

Tech Stack:CRMERPERP systemsERP platforms

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

SRS Distribution

Industry: Wholesale & Distribution

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Established Company

Funding: Private Equity Backed

Headquarters: McKinney, United States

Founded: 2007

Website LinkedIn