Customer Project Manager - Japanese speaking

Cisco
Kuala Lumpur
Workplace: HybridFull timeFunction: Program & Project Management (PMO)Experience: 5-8 yearsEducation: bachelorsSkills: ["Self-motivated","Flexible leadership","Mentorship","Cross-functional collaboration","Risk management"]

Lead complex, customer-facing projects across scope, time, cost, quality, and risk using Waterfall and Agile. Coordinate full project lifecycle from order to cash, develop project delivery teams, and deploy advanced technologies within complex customer IT environments. Serve as a trusted advisor to engineering teams and customers, using the Digitized Delivery platform, AI-driven insights, and automation to improve predictive delivery, risk mitigation, and operational efficiency.

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FursaFursa
Cisco
Cisco
4 hours ago

Customer Project Manager - Japanese speaking

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Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Lead complex, customer-facing projects across scope, time, cost, quality, and risk using Waterfall and Agile. Coordinate full project lifecycle from order to cash, develop project delivery teams, and deploy advanced technologies within complex customer IT environments. Serve as a trusted advisor to engineering teams and customers, using the Digitized Delivery platform, AI-driven insights, and automation to improve predictive delivery, risk mitigation, and operational efficiency.
Location: Kuala Lumpur
Workplace: Hybrid
Employment Type: Full time
Job Function: Program & Project Management (PMO)
Seniority: Mid level

Key Responsibilities

  • •Manage the full project lifecycle (order to cash) across scope, time, cost, quality, and risk using Waterfall and Agile.
  • •Mentor and develop Project Specialists to build high-performing delivery teams.
  • •Lead deployment of leading-edge technologies within highly complex customer IT infrastructure environments.
  • •Develop comprehensive project plans covering financial, resource, and material requirements.
  • •Coordinate multi-disciplinary, customer-facing projects and identify automation opportunities to improve delivery and operational efficiency.

Key Requirements

  • •5-8 years of end-to-end project management experience leading complex, customer-facing projects.
  • •Manage project scope, time, cost, quality, human resources, risk, and communications using Waterfall and Agile.
  • •IT industry project management experience deploying leading-edge technologies in highly complex environments within functional or matrix organizations.
  • •Professional PM certifications including PMP, PRINCE2, ITIL, or SCRUM/ACP (PMP highly preferred).
  • •Japanese language proficiency to support Japanese-speaking customers and stakeholders.
Experience:5-8 yearsIT industryCustomer-facing projectsProject managementTelecomService provider infrastructure
Education:Bachelor's
Skills:Self-motivatedFlexible leadershipMentorshipCross-functional collaborationRisk management
Certifications:PMPPRINCE2ITILSCRUM/ACP
Languages:Japanese
Tech Stack:WaterfallAgilePMPPRINCE2ITILSCRUM/ACPMS-ProjectJIRAConfluenceExcelDigitized Delivery platformAI assistantsPrompt engineeringNetwork architectureRoutingSwitchingInternet protocolsCisco hardware/software

Company Brief

Cisco
Global technology company that designs, manufactures, and sells networking hardware, telecommunications equipment, and high-technology services and products for enterprises, service providers, and governments worldwide.
Industry: Networking Equipment
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Jose, United States
Founded: 1984
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Glassdoor: 4.0
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