Store Supervisor, Sports

GMG
Dubai
Workplace: OnsiteFull timeFunction: Product ManagementExperience: 4-5 yearsEducation: bachelorsSkills: ["Customer orientation","People management","Mentoring","Coaching","Feedback culture"]

Lead store sales performance by supporting and developing the Store Sales team while maintaining exceptional operational, commercial, and customer service standards. Oversee store audits for compliance, manage after-sales repair/return processes, and ensure visual merchandising, promotions, and pricing are accurate. Handle day-to-day store operations including cash, inventory, loss prevention, reporting, and team coaching with clear KPIs.

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FursaFursa
GMG
GMG
2 months ago

Store Supervisor, Sports

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Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live

Job Summary

Lead store sales performance by supporting and developing the Store Sales team while maintaining exceptional operational, commercial, and customer service standards. Oversee store audits for compliance, manage after-sales repair/return processes, and ensure visual merchandising, promotions, and pricing are accurate. Handle day-to-day store operations including cash, inventory, loss prevention, reporting, and team coaching with clear KPIs.
Location: Dubai
Workplace: Onsite
Employment Type: Full time
Job Function: Product Management
Seniority: Manager level

Key Responsibilities

  • •Support driving the store’s annual sales targets through the Store Sales team’s performance and development.
  • •Ensure store operations run to standard operating policies, including conducting store operations audits.
  • •Oversee after-sales processes and ensure adherence to repair/return policies and procedures with internal stakeholders.
  • •Manage day-to-day operations including cash handling, inventory taking, record keeping, and loss prevention compliance.
  • •Lead people management by setting goals and KPIs, mentoring and coaching the team, and driving a culture of ongoing feedback and improvement.

Key Requirements

  • •Bachelor’s degree in any discipline.
  • •4–5 years of relevant experience, including at least 3 years in a similar supervisory retail operations role.
  • •Fluent English (written and spoken).
  • •Industry expertise and product/category knowledge.
  • •Proficiency with MS Office and tools.
Experience:4-5 yearsRetail operations
Education:Bachelor's
Skills:Customer orientationPeople managementMentoringCoachingFeedback culture
Languages:English
Tech Stack:MS Office

Company Brief

GMG
GMG (Gulf Marketing Group) is a global well-being company that retails, distributes and manufactures consumer, sports, health & beauty, food and home brands across MENA, SEA and Hong Kong, operating retail stores, distribution and manufacturing divisions.
Industry: Conglomerates & Holding Companies
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Dubai, United Arab Emirates
Founded: 1977
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