Credit Controller (Solihull, GB)

Carlsberg Group
United Kingdom
Workplace: HybridContractFunction: Finance & AccountingSkills: ["Communication","Negotiation","Analytical problem-solving","Attention to detail","Organisational/time management"]

Own credit control for customer accounts by following credit policies, reconciling invoices and payments, resolving disputes, and reducing bad debt exposure. Monitor orders on hold due to credit issues, liaise with internal Sales, Commercial, Customer Service, Finance, and Risk teams, and maintain weekly aged debt reports to support healthy cash flow. Build strong customer relationships while communicating clearly on overdue accounts and escalating complex cases for timely resolution.

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Carlsberg Group
Carlsberg Group
1 hour ago

Credit Controller (Solihull, GB)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 1 hour agoStatus: Live

Job Summary

Own credit control for customer accounts by following credit policies, reconciling invoices and payments, resolving disputes, and reducing bad debt exposure. Monitor orders on hold due to credit issues, liaise with internal Sales, Commercial, Customer Service, Finance, and Risk teams, and maintain weekly aged debt reports to support healthy cash flow. Build strong customer relationships while communicating clearly on overdue accounts and escalating complex cases for timely resolution.
Location: United Kingdom
Workplace: Hybrid
Employment Type: Contract · 12 months
Job Function: Finance & Accounting
Seniority: Mid level

Key Responsibilities

  • •Follow credit policies and procedures to ensure persistent debt collection and dunning.
  • •Reconcile customer accounts and resolve invoice, payment, and account queries in a timely manner.
  • •Manage and follow up on customer disputes, escalating complex cases to achieve prompt resolution.
  • •Review and monitor orders on hold due to credit or payment issues to support timely order release.
  • •Liaise with Risk to assess credit limits and monitor payment performance; produce weekly aged debt reports and keep management informed of high-risk accounts.

Pay and Benefits

Perks:Life AssuranceAnnual BonusGp ServicesEnhanced PensionHolidayPensionDiscounts

Key Requirements

  • •Previous experience in Credit Control, Accounts Receivable, or a Finance role.
  • •Strong credit control process knowledge, including debt collection, account reconciliation, and dispute resolution.
  • •Excellent communication and negotiation skills for managing challenging customer conversations professionally.
  • •Analytical problem-solving skills with high accuracy and attention to detail.
  • •Proficient in Microsoft Excel and accounting or ERP systems (SAP advantageous).
Experience:Credit controlAccounts receivableERP
Skills:CommunicationNegotiationAnalytical problem-solvingAttention to detailOrganisational/time management
Certifications:AATCICM
Tech Stack:Microsoft ExcelSAPERP systems

Company Brief

Carlsberg Group
Global brewer producing and marketing beer and other beverages under brands such as Carlsberg, Tuborg and Somersby. Operates brewing, distribution and marketing across Europe and Asia, focusing on brand portfolio, sustainability and market expansion.
Industry: Food & Beverage
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Copenhagen, Denmark
Founded: 1847
WebsiteLinkedIn