Hermes

2 months ago

Senior Sales Associate - Boutique Milano

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 5 hours agoStatus: Live

Job Summary

Senior Sales Associate responsible for guiding clients through luxury in-store and omnichannel experiences, exemplifying Hermès values, building long-term client relationships, and contributing to store performance through expert product knowledge, personalized service, and leadership of junior staff.

Location: Milan

Workplace: Onsite

Employment Type: Full time

Job Function: Sales

Key Responsibilities

•Help clients through personalized and memorable customer experiences, with storytelling about the brand and product craftsmanship.
•Advise and support customers across product categories to ensure a seamless omnichannel experience.
•Develop and maintain a relevant client portfolio through discovery and bespoke experiences to build long-term relationships and acquire new clients.
•Maintain solid product knowledge, stay updated on novelties, prices and stock availability.
•Lead complex sales and client requests, manage complaints, and support customers throughout the entire journey including after-sales activities.

Key Requirements

•Bachelor’s degree or equivalent; Italian and English fluency; professional background in direct sales of luxury goods; international experience is a plus; proficient with Excel/IT tools.

Experience:LuxuryRetailFashion

Education:Bachelor's

Skills:CommunicationLeadershipCustomer serviceTeamworkRelationship building

Languages:ItalianEnglish

Tech Stack:Excel

Company Brief

Hermes

Hermès is a French luxury goods house specializing in high-end leather goods, ready-to-wear, accessories, fragrances, and homewares, renowned for craftsmanship and iconic products like the Birkin and Kelly bags.

Industry: Luxury Goods

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Paris, France

Founded: 1837

Website LinkedIn

Loading job details...

Preparing the role view and application actions.

Hermes

2 months ago

Senior Sales Associate - Boutique Milano

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 5 hours agoStatus: Live

Job Summary

Location: Milan

Workplace: Onsite

Employment Type: Full time

Job Function: Sales

Key Responsibilities

•Help clients through personalized and memorable customer experiences, with storytelling about the brand and product craftsmanship.
•Advise and support customers across product categories to ensure a seamless omnichannel experience.
•Develop and maintain a relevant client portfolio through discovery and bespoke experiences to build long-term relationships and acquire new clients.
•Maintain solid product knowledge, stay updated on novelties, prices and stock availability.
•Lead complex sales and client requests, manage complaints, and support customers throughout the entire journey including after-sales activities.

Key Requirements

•Bachelor’s degree or equivalent; Italian and English fluency; professional background in direct sales of luxury goods; international experience is a plus; proficient with Excel/IT tools.

Experience:LuxuryRetailFashion

Education:Bachelor's

Skills:CommunicationLeadershipCustomer serviceTeamworkRelationship building

Languages:ItalianEnglish

Tech Stack:Excel

Company Brief

Hermes

Industry: Luxury Goods

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Paris, France

Founded: 1837

Website LinkedIn