Director, Learning and Development – Investment Service Company (ISCO)

USAA
United States
Workplace: HybridFull timeUSD 135,190 - 243,340Function: Education & TrainingEducation: bachelorsSkills: ["Leadership","Coaching","Stakeholder management","Process improvement","Communication"]

Manage a learning and development team for the USAA Investment Services Company, assessing learning needs and driving the planning, design, development, implementation, and evaluation of learning programs. Partner with stakeholders to identify human performance gaps, build executable strategies, and oversee a portfolio of projects and learning solutions. Report progress and outcomes, manage budgets, coordinate vendors, and provide coaching and career development for direct and matrixed team members while ensuring compliance.

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FursaFursa
USAA
USAA
15 hours ago

Director, Learning and Development – Investment Service Company (ISCO)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 1 hour agoStatus: Live

Job Summary

Manage a learning and development team for the USAA Investment Services Company, assessing learning needs and driving the planning, design, development, implementation, and evaluation of learning programs. Partner with stakeholders to identify human performance gaps, build executable strategies, and oversee a portfolio of projects and learning solutions. Report progress and outcomes, manage budgets, coordinate vendors, and provide coaching and career development for direct and matrixed team members while ensuring compliance.
Location: United States
Workplace: Hybrid
Employment Type: Full time
Job Function: Education & Training
Seniority: Director level

Key Responsibilities

  • •Lead planning, design, development, implementation, and evaluation of learning programs and/or activities.
  • •Partner with stakeholders to assess human performance needs, address business issues, and develop executable strategies for program needs and new learning initiatives.
  • •Manage the learning and development portfolio of projects/programs and report progress and results to leadership.
  • •Continuously evaluate learning solutions for effectiveness and efficiency, discontinuing, adding, or modifying solutions as needed to meet strategic and operational objectives.
  • •Establish performance expectations and provide feedback, coaching, and career counseling for direct reports and matrixed team members, while managing risks and budgets for programs.

Pay and Benefits

Salary: USD 135,190 - 243,340
Perks:Health InsuranceDentalVision401kPensionLife InsuranceParental LeavePaid LeavePaid Holidays

Key Requirements

  • •Bachelor's degree OR 4 years of relevant education and/or experience.
  • •8 years of progressive operational experience to include training in design, development, facilitation and/or deployment.
  • •3 years of direct team lead or management experience.
  • •Advanced knowledge of needs assessment and curriculum design for diverse audiences across a broad range of topics.
  • •Experience implementing aspects of evaluation models to determine training effectiveness.
Experience:TrainingLearning and developmentTalent developmentProject management
Education:Bachelor's
Skills:LeadershipCoachingStakeholder managementProcess improvementCommunication
Certifications:FINRA Series 7FINRA Series 66FINRA Series 9FINRA Series 10CFPCLURICP

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

USAA
Provides insurance, banking, investment, and financial services to U.S. military members, veterans, and their families. Best known for auto, home, life insurance, and member-focused digital banking products.
Industry: Insurance
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Headquarters: San Antonio, United States
Founded: 1922
WebsiteLinkedIn