Business Support Analyst

NTT
Hyderabad
Workplace: OnsiteFull timeFunction: Product ManagementExperience: 2+ yearsEducation: bachelorsSkills: ["Detail-oriented","Multitasking","Communication","Empathy","Problem-solving"]

Deliver a superior customer experience to distribution channels by processing life insurance applications in a high-volume production environment. Manage administrative record keeping, application review, and workflow management to support accurate and timely policy processing. Work in a fast-paced setting that requires attention to detail, strong communication and empathy with agents and internal partners, and critical, creative problem-solving to resolve processing challenges while balancing independent work and collaboration.

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FursaFursa
NTT
NTT
3 months ago

Business Support Analyst

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Source: Company careers pageValidated by: Fursa AI
Last checked: 15 hours agoStatus: Live

Job Summary

Deliver a superior customer experience to distribution channels by processing life insurance applications in a high-volume production environment. Manage administrative record keeping, application review, and workflow management to support accurate and timely policy processing. Work in a fast-paced setting that requires attention to detail, strong communication and empathy with agents and internal partners, and critical, creative problem-solving to resolve processing challenges while balancing independent work and collaboration.
Location: Hyderabad
Workplace: Onsite
Employment Type: Full time
Job Function: Product Management
Seniority: Mid level

Key Responsibilities

  • •Process life insurance applications for distribution channels (agents and agencies) with speed, accuracy, and strong service commitment.
  • •Perform administrative record keeping, application review, and workflow management to support efficient policy processing.
  • •Ensure high-quality processing outcomes in a high-volume production environment.
  • •Build relationships with agents and internal partners through excellent communication and empathy.
  • •Resolve processing challenges through critical and creative problem-solving while balancing independent work and team collaboration.

Key Requirements

  • •2+ years of professional work experience interacting with customers in life insurance and/or annuity fields.
  • •Experience working in a production or processing environment with strong attention to accuracy and quality.
  • •Bachelors/ Masters Degree preferred.
  • •Must be able to successfully pass a background check that may include fingerprinting.
  • •Detail-oriented ability to manage multiple tasks in a fast-paced, high-volume environment.
Experience:2+ yearsLife insuranceAnnuity
Education:Bachelor's
Skills:Detail-orientedMultitaskingCommunicationEmpathyProblem-solving

Company Brief

NTT
Dimension Data, operating under NTT Ltd, provides managed IT services, cloud and data center solutions, networking, cybersecurity, and digital transformation services to enterprise customers worldwide.
Industry: Professional Services
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Valuation: Public Company (Market Cap in USD)
Headquarters: London, United Kingdom
Founded: 1983
WebsiteLinkedIn