Senior IT Engineer

1Password
United States, Canada
Workplace: RemoteFull timeFunction: Solutions Engineering & Sales EngineeringExperience: 5+ yearsSkills: ["Project management","Stakeholder communication","Change management","User experience focus","Collaboration"]

Own and scale endpoint management and device infrastructure initiatives for a SaaS security environment, from rollout design to end-user communications. Lead IT change management for patching and fleet operations, administer cloud-based Apple MDM platforms (Iru), and drive third-party patching workflows to minimize disruption. Apply AI tooling to automate remediation and alerting, and collaborate with stakeholders to define best-practice policies and procedures for the Device Infrastructure Services team.

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FursaFursa
1Password
1Password
1 month ago

Senior IT Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 15 hours agoStatus: Live

Job Summary

Own and scale endpoint management and device infrastructure initiatives for a SaaS security environment, from rollout design to end-user communications. Lead IT change management for patching and fleet operations, administer cloud-based Apple MDM platforms (Iru), and drive third-party patching workflows to minimize disruption. Apply AI tooling to automate remediation and alerting, and collaborate with stakeholders to define best-practice policies and procedures for the Device Infrastructure Services team.
Location: United States, Canada
Workplace: Remote
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Lead planning and implementation of large-scale device infrastructure projects with broad organizational impact.
  • •Drive IT Change Management initiatives for endpoint management, software patching, and fleet operations.
  • •Manage and administer cloud-based Apple MDM platforms (Iru), including configuration profiles and advanced policy management.
  • •Apply AI tooling to infrastructure operations such as automated remediation and smarter alerting.
  • •Own third-party software patching workflows and design rollouts with strong user experience, proactive communication, and minimal disruption.

Pay and Benefits

Perks:Health InsuranceDental401kPaid LeaveRsusRemote WorkParental Leave

Key Requirements

  • •5+ years of technical experience in an IT role, with 2+ years in IT engineering or systems administration focused on cloud-first endpoint management.
  • •Experience applying Infrastructure as Code (IaC) principles and CI/CD workflows to device management at enterprise scale (500+ endpoints).
  • •Demonstrated senior-level experience with Apple MDM platforms (e.g., Iru).
  • •Hands-on experience designing and shipping automation using agentic or LLM-based components in an IT or device management context.
  • •Professional-level scripting in Bash for endpoint automation and fleet operations.
Experience:5+ yearsSaaS securityEndpoint managementDevice management
Skills:Project managementStakeholder communicationChange managementUser experience focusCollaboration
Tech Stack:Infrastructure as Code (IaC)CI/CDApple MDMIruBashShell scriptsPowershellMicrosoft Intune1Password Enterprise Password Manager (EPM)LLMAgentic componentsPhishing-resistant authenticationConditional accessEndpoint compliance policies

Company Brief

1Password
1Password (AgileBits Inc.) provides a password manager and identity-security platform for individuals and businesses, offering secure credential storage, sharing, and access management across devices and AI agents.
Industry: Cybersecurity
Company Size: Enterprise (1,001+ employees)
Revenue: USD 250M to 500M
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series C
Headquarters: Toronto, Canada
Founded: 2005
Glassdoor
Glassdoor: 3.3
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