Samsonite

3 weeks ago

Assistant Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 5 hours agoStatus: Live

Job Summary

Lead day-to-day retail performance by driving strong client experiences and meeting individual and store sales goals. Coach and develop store associates through roleplay, feedback, and consistent training, while assisting with recruiting and onboarding. Support store compliance, scheduling, timecards, payroll, and Tumi University training. Ensure visual merchandising standards and superior service execution using client books, thank-you cards, and event strategies.

Location: Cleveland

Workplace: Onsite

Employment Type: Full time

Job Function: Administration & Executive Assistance

Seniority: Manager level

Key Responsibilities

•Meet and exceed individual and store baseline goals for personal sales and KPI metrics including conversion, DPT, UPT, and client data capture.
•Plan, prioritize, and champion change while taking responsibility for completing assigned tasks and meeting deadlines.
•Train and develop associates using roleplay and coaching; monitor training with the Store Manager and complete quarterly goal setting.
•Coach and provide feedback, foster a 360-degree coaching culture, and recruit/network to help build bench strength.
•Support store compliance by assisting with scheduling, timecards, payroll, and maintaining Tumi University training; uphold visual and client-experience standards.

Pay and Benefits

Perks:Paid LeavePet InsuranceEmployee DiscountEmployee AssistanceHealth InsuranceDentalVision401kCommuter Benefits

Key Requirements

•Understand the TUMI brand with genuine passion for the lifestyle, clients, and product assortment.
•Strong sales and client experience, preferably in the luxury market.
•Proven success meeting sales goals and KPI metrics, including conversion and client data capture.
•Demonstrate initiative and leadership by example with strong time management skills.
•Flexible availability to work nights, weekends, mornings, and holidays as needed.

Skills:LeadershipCoachingCommunicationProblem-solvingTime management

Company Brief

Samsonite

Global luggage and travel goods manufacturer offering suitcases, bags, travel accessories and related products under multiple brands. Operates worldwide through retail, wholesale and e-commerce channels, serving leisure and business travelers.

Industry: Consumer Goods

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Luxembourg, Luxembourg

Founded: 1910

Website LinkedIn

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Samsonite

3 weeks ago

Assistant Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 5 hours agoStatus: Live

Job Summary

Location: Cleveland

Workplace: Onsite

Employment Type: Full time

Job Function: Administration & Executive Assistance

Seniority: Manager level

Key Responsibilities

•Meet and exceed individual and store baseline goals for personal sales and KPI metrics including conversion, DPT, UPT, and client data capture.
•Plan, prioritize, and champion change while taking responsibility for completing assigned tasks and meeting deadlines.
•Train and develop associates using roleplay and coaching; monitor training with the Store Manager and complete quarterly goal setting.
•Coach and provide feedback, foster a 360-degree coaching culture, and recruit/network to help build bench strength.
•Support store compliance by assisting with scheduling, timecards, payroll, and maintaining Tumi University training; uphold visual and client-experience standards.

Pay and Benefits

Perks:Paid LeavePet InsuranceEmployee DiscountEmployee AssistanceHealth InsuranceDentalVision401kCommuter Benefits

Key Requirements

•Understand the TUMI brand with genuine passion for the lifestyle, clients, and product assortment.
•Strong sales and client experience, preferably in the luxury market.
•Proven success meeting sales goals and KPI metrics, including conversion and client data capture.
•Demonstrate initiative and leadership by example with strong time management skills.
•Flexible availability to work nights, weekends, mornings, and holidays as needed.

Skills:LeadershipCoachingCommunicationProblem-solvingTime management

Company Brief

Samsonite

Industry: Consumer Goods

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Luxembourg, Luxembourg

Founded: 1910

Website LinkedIn