Technical Operations - Specialist

Interactive Brokers Group
United States
Workplace: HybridFull timeFunction: IT Operations (Systems/Network Admin)Education: bachelorsSkills: ["Communication","Problem-solving","Analytical thinking","Collaboration","Time management"]

Join the Technical Operations (TOPS) team to monitor the health of applications, networks, and systems supporting Interactive Brokers’ global brokerage platform 24/7/365. You’ll troubleshoot, escalate, and resolve operational issues, perform post-incident reviews with engineering and infrastructure teams, and provide internal 2nd-level support. The role also includes monitoring batch jobs, developing process monitoring tools, and investigating real-time trade issues with internal and external partners.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Interactive Brokers Group
Interactive Brokers Group
2 months ago

Technical Operations - Specialist

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 19 hours agoStatus: Live

Job Summary

Join the Technical Operations (TOPS) team to monitor the health of applications, networks, and systems supporting Interactive Brokers’ global brokerage platform 24/7/365. You’ll troubleshoot, escalate, and resolve operational issues, perform post-incident reviews with engineering and infrastructure teams, and provide internal 2nd-level support. The role also includes monitoring batch jobs, developing process monitoring tools, and investigating real-time trade issues with internal and external partners.
Location: United States
Workplace: Hybrid
Employment Type: Full time
Job Function: IT Operations (Systems/Network Admin)
Seniority: Entry level

Key Responsibilities

  • •Monitor the health of applications, networks, and systems supporting the global brokerage platform.
  • •Analyze, troubleshoot, escalate, and resolve brokerage system operational issues.
  • •Participate in post-incident reviews with software development, customer service, and infrastructure teams.
  • •Provide internal 2nd-level technical support to various teams and act as the primary escalation point.
  • •Monitor batch scheduled jobs and investigate/triage real-time trade issues with internal and external parties.

Pay and Benefits

Perks:Annual BonusEquity401kHealth InsuranceDentalVisionMeal Allowance

Key Requirements

  • •Bachelor’s in a financial or technical discipline.
  • •Fluency in English and strong communication skills.
  • •Experience working with Linux operating systems.
  • •Working knowledge of general computing and networking concepts.
  • •Ability to analyze and solve problems accurately in a fast-paced environment, including working weekends and day/night shifts.
Experience:Financial servicesOnline tradingSecurities marketsCommodities markets
Education:Bachelor's
Skills:CommunicationProblem-solvingAnalytical thinkingCollaborationTime management
Languages:English
Tech Stack:LinuxShellPerlPythonNetworksBatch jobs

Company Brief

Interactive Brokers Group
Operates an electronic trading platform providing brokerage services for individuals and institutions across global markets, offering equities, options, futures, forex, bonds, and related clearing and custody services with advanced trading technology and low-cost executions.
Industry: Trading Platforms
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Greenwich, United States
Founded: 1977
WebsiteLinkedIn