Enterprise Account Manager

Adyen
Madrid
Workplace: HybridFull timeFunction: Customer Success & Account ManagementExperience: 5+ yearsSkills: ["Relationship building","Strategic thinking","Communication","Analytical thinking","Project leadership"]

Own and grow relationships with enterprise merchants, aligning internal and external stakeholders across a global organization. Lead commercial discussions while meeting strategic and financial targets, and provide payments expertise, education, and guidance using data-driven insights. Drive short- and long-term projects across multiple accounts, act as the customer advocate internally, and help uncover expansion and value-adding product opportunities. Join the Account Management team in Madrid’s hybrid environment.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Adyen
Adyen
3 days ago

Enterprise Account Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live

Job Summary

Own and grow relationships with enterprise merchants, aligning internal and external stakeholders across a global organization. Lead commercial discussions while meeting strategic and financial targets, and provide payments expertise, education, and guidance using data-driven insights. Drive short- and long-term projects across multiple accounts, act as the customer advocate internally, and help uncover expansion and value-adding product opportunities. Join the Account Management team in Madrid’s hybrid environment.
Location: Madrid
Workplace: Hybrid
Employment Type: Full time
Job Function: Customer Success & Account Management

Key Responsibilities

  • •Build and manage strong customer relationships and navigate organizations to align external and internal stakeholders.
  • •Drive commercial discussions and meet strategic and financial targets for assigned enterprise accounts.
  • •Provide payments insights, education, and guidance to position Adyen as a trusted partner, using data-driven storytelling.
  • •Prioritize and execute short- and long-term projects across multiple accounts with varying timelines.
  • •Act as the voice of the customer internally and champion feedback to create a loop for improvement.
Travel: Medium travel

Key Requirements

  • •At least 5+ years of relevant experience in a client-facing commercial role such as account management, consulting, or payments (merchant-side preferred).
  • •Experience managing merchant relationships within the hospitality industry, particularly in the Portuguese market.
  • •Comfort leading strategic payments conversations, presenting business reviews, and facilitating high-level technical discussions.
  • •Strong analytical and business acumen to evaluate client goals and drive outcomes using insights from complex data.
  • •Ability to lead cross-departmental projects, prioritize work across accounts, and motivate stakeholders to deliver results.
Experience:5+ yearsHospitalityPaymentsEnterprise
Skills:Relationship buildingStrategic thinkingCommunicationAnalytical thinkingProject leadership
Languages:PortugueseEnglishSpanish

Company Brief

Adyen
Global payments company providing a unified platform for accepting payments, risk management, and financial services to merchants and enterprises across online, mobile, and in-store channels.
Industry: Payments
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Amsterdam, Netherlands
Founded: 2006
WebsiteLinkedIn