Sony Interactive Entertainment

3 months ago

Manager, Service Reliability Engineering

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Lead and scale a 24/7 global Service Reliability Engineering team, owning health, uptime and reliability of networks, servers, storage, and infrastructure while collaborating with cross-functional teams to deliver scalable, high-availability cloud gaming services. Drive design and operational decisions, perform deep technical analyses, and mentor engineers across time zones to ensure production quality and incident readiness.

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Manager level

Key Responsibilities

•Build and manage a team of engineers across many time zones who work to analyze and maintain service stability by documenting policies in a 24/7/365 operation.
•Own the day-to-day health, uptime and reliability of all networks, servers, storage, and ancillary infrastructure to fulfill the mission of unyielding site stewardship.
•Work closely with multi-functional teams collaborating on negotiating requirements, specifications, schedules, quality, and technical acceptance criteria.
•Work closely with Project Management, Operational and Engineering peers to develop innovative technical solutions that meet FTG’s needs with respect to functionality, performance, scalability, and reliability.
•Identify tactical issues and emerging areas of concern.

Travel: High travel

Pay and Benefits

Salary: USD 184,600 - 277,000 annually

Perks:Health InsuranceDentalVision401kWellness StipendEmployee DiscountsPaid Leave

Key Requirements

•BS in Computer Science or equivalent experience
•Proven experience managing an operations organization in a 24/7 global infrastructure and a track record of technical achievements
•Strong background in Internet service deployments and a deep understanding of Linux and Internet technologies
•Natural team leader who can motivate and develop others
•Excellent project management skills and ability to work in a fast-paced environment

Experience:GamingCloud gamingSoftware development

Education:Bachelor's

Skills:LeadershipProject managementCommunicationProblem-solving

Languages:English

Tech Stack:LinuxNetworkingStorageDatacenterCloud

Company Brief

Sony Interactive Entertainment

Develops and publishes PlayStation hardware, software, and digital services, operating the PlayStation platform and ecosystem for gaming, entertainment, and network services worldwide.

Industry: Gaming

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Established Company

Headquarters: San Mateo, United States

Founded: 1993

Website LinkedIn

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Sony Interactive Entertainment

3 months ago

Manager, Service Reliability Engineering

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Manager level

Key Responsibilities

•Build and manage a team of engineers across many time zones who work to analyze and maintain service stability by documenting policies in a 24/7/365 operation.
•Own the day-to-day health, uptime and reliability of all networks, servers, storage, and ancillary infrastructure to fulfill the mission of unyielding site stewardship.
•Work closely with multi-functional teams collaborating on negotiating requirements, specifications, schedules, quality, and technical acceptance criteria.
•Work closely with Project Management, Operational and Engineering peers to develop innovative technical solutions that meet FTG’s needs with respect to functionality, performance, scalability, and reliability.
•Identify tactical issues and emerging areas of concern.

Travel: High travel

Pay and Benefits

Salary: USD 184,600 - 277,000 annually

Perks:Health InsuranceDentalVision401kWellness StipendEmployee DiscountsPaid Leave

Key Requirements

•BS in Computer Science or equivalent experience
•Proven experience managing an operations organization in a 24/7 global infrastructure and a track record of technical achievements
•Strong background in Internet service deployments and a deep understanding of Linux and Internet technologies
•Natural team leader who can motivate and develop others
•Excellent project management skills and ability to work in a fast-paced environment

Experience:GamingCloud gamingSoftware development

Education:Bachelor's

Skills:LeadershipProject managementCommunicationProblem-solving

Languages:English

Tech Stack:LinuxNetworkingStorageDatacenterCloud

Company Brief

Sony Interactive Entertainment

Develops and publishes PlayStation hardware, software, and digital services, operating the PlayStation platform and ecosystem for gaming, entertainment, and network services worldwide.

Industry: Gaming

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Established Company

Headquarters: San Mateo, United States

Founded: 1993

Website LinkedIn