Client Services Specialist

Provide exceptional customer and partner support by troubleshooting access and order issues, investigating problems, and resolving inquiries related to product access, account sign-in, and license fulfillment. Communicate across phone, chat, and web/email channels, educate users on Autodesk Account capabilities and self-serve resources, and serve as a subject matter expert on policies, processes, and tools. Support partner onboarding, maintain shared knowledge base content, and collaborate cross-functionally to deliver efficient service solutions.