Unified Communications (UC) Messaging Engineer

Aveva
Kuala Lumpur
Workplace: OnsiteFull timeFunction: Communications, PR & CommunityExperience: 3+ yearsSkills: ["Communication","Collaboration","Problem-solving"]

Architect, operate and maintain AVEVA’s Microsoft 365 email operations in a globally distributed enterprise, with emphasis on Exchange hybrid environments. Own mail flow, directory synchronization, security, and automation, and collaborate with IAM, Security Operations and End User Services to deliver reliable messaging and calendaring across a global organization.

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FursaFursa
Aveva
Aveva
4 months ago

Unified Communications (UC) Messaging Engineer

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Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live

Job Summary

Architect, operate and maintain AVEVA’s Microsoft 365 email operations in a globally distributed enterprise, with emphasis on Exchange hybrid environments. Own mail flow, directory synchronization, security, and automation, and collaborate with IAM, Security Operations and End User Services to deliver reliable messaging and calendaring across a global organization.
Location: Kuala Lumpur
Workplace: Onsite
Employment Type: Full time
Job Function: Communications, PR & Community

Key Responsibilities

  • •Exchange Hybrid & Messaging Infrastructure Ownership – Architect, operate, and optimize Exchange Hybrid configurations, mail flow, transport services, recipient management, Outlook Client health, and overall messaging reliability across on‑prem and cloud environments.
  • •Identity, Directory Sync & Governance Alignment – Monitor and remediate Entra ID Connect/Cloud Sync issues impacting provisioning and GAL; ensure directory hygiene and partner with IAM, Security, and UCC teams on compliance‑driven governance models.
  • •Messaging Security & Protection – Maintain and validate MX, SPF, DKIM, DMARC, journaling, and anti‑spam/phishing defenses; manage Microsoft Defender for M365 and Purview configurations supporting compliance, retention, eDiscovery, and mail hygiene.
  • •Automation, Operational Support & Resilience – Build and maintain PowerShell/Graph automation for efficiency and reporting; provide Tier‑3 escalation support, drive RCA efforts, and ensure global follow‑the‑sun operational reliability.
  • •Documentation, Knowledge Transfer & Cross‑Team Partnership – Produce runbooks, SOPs, and architecture diagrams; collaborate with partner teams; and serve as backup for broader M365 service escalations.

Key Requirements

  • •3+ years of professional experience in Exchange Administration (Exchange Online and Exchange Server 2019/SE).
  • •3+ years of PowerShell scripting and Microsoft Graph experience used in production environments with error handling, logging, and automation pipelines.
  • •Expertise in mail flow troubleshooting (Message Trace, SMTP headers, TLS, DNS).
  • •Strong understanding of SPF/DKIM/DMARC and DNS change management.
  • •Experience managing M365 tenant-level settings and roles related to messaging services.
Experience:3+ yearsMicrosoft 365ExchangePowerShellGraph APIMail flowSecurity
Skills:CommunicationCollaborationProblem-solving
Certifications:ITILMicrosoft certifications
Languages:English
Tech Stack:Microsoft 365Exchange HybridExchange OnlinePowerShellMicrosoft GraphEntra IDActive DirectoryDNSSPFDKIMDMARC

Company Brief

Aveva
Provides industrial software for engineering, design, and information management across industries including oil & gas, manufacturing, and utilities. Delivers solutions for digital transformation, asset performance, and operations optimization.
Industry: Industrial Automation
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Cambridge, United Kingdom
Founded: 1967
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn