Manager, Learning & Development (Big Sky, US)

Kerzer International
United States
Full timeFunction: Education & TrainingExperience: 4+ yearsEducation: bachelorsSkills: ["Collaboration","Leadership","Organizational change","Data-driven decision-making","Deadline management"]

Lead Learning & Development across One&Only Moonlight Basin to drive service excellence, continuous learning, and operational effectiveness. Partner with HR leadership, the General Manager, and department heads to design, implement, and measure learning strategies, leadership development, and capability-building programs aligned to business objectives. Manage training plans, budgets, and a comprehensive training library, evaluate impact using performance and engagement data, and champion brand culture through coaching, audits, and recognition initiatives.

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Kerzer International
Kerzer International
3 hours ago

Manager, Learning & Development (Big Sky, US)

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Last checked: 3 hours agoStatus: Live

Job Summary

Lead Learning & Development across One&Only Moonlight Basin to drive service excellence, continuous learning, and operational effectiveness. Partner with HR leadership, the General Manager, and department heads to design, implement, and measure learning strategies, leadership development, and capability-building programs aligned to business objectives. Manage training plans, budgets, and a comprehensive training library, evaluate impact using performance and engagement data, and champion brand culture through coaching, audits, and recognition initiatives.
Location: United States
Employment Type: Full time
Job Function: Education & Training
Seniority: Manager level

Key Responsibilities

  • •Drive a culture of service excellence, continuous learning, and operational excellence across the resort through learning strategies and development programs.
  • •Lead Learning & Development activities including annual training plans, training needs analysis, budget management, program implementation, and effectiveness measurement.
  • •Partner with department heads to identify capability gaps and implement development programs supporting performance and succession planning.
  • •Design and facilitate training programs and maintain a training library of learning resources, including digital content and development tools.
  • •Conduct operational audits and property walkthroughs, coach employees as needed, and develop recognition and reward programs tied to quality and improvement initiatives.

Pay and Benefits

Perks:Health InsuranceDentalVisionLife Insurance401kPaid LeavePaid HolidaysCommuter BenefitsMeal AllowanceGym MembershipDiscounts

Key Requirements

  • •Bachelor’s degree in Business Administration, Hospitality Management, or related field, or equivalent professional experience.
  • •Minimum 4 years of experience in Learning & Development, Organizational Development, and/or related discipline.
  • •Previous experience in a management position within a luxury hospitality environment.
  • •Proficient in Microsoft Office Suite and Learning Management Systems (LMS).
  • •Demonstrated experience designing and facilitating leadership development, quality improvement initiatives, and organizational change efforts.
Experience:4+ yearsLuxury hospitalityHospitality
Education:Bachelor's in Business Administration, Hospitality Management, or related field
Skills:CollaborationLeadershipOrganizational changeData-driven decision-makingDeadline management
Tech Stack:Microsoft Office SuiteLearning Management Systems (LMS)

Company Brief

Kerzer International
Kerzner International develops and manages luxury resorts, hotels and branded leisure destinations worldwide, including Atlantis and One&Only properties, delivering integrated hospitality, entertainment and residential experiences at premier beachfront and destination locations.
Industry: Hotels & Resorts
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Funding: Private Equity Backed
Headquarters: Dubai, United Arab Emirates
Founded: 1972
WebsiteLinkedIn