Sales Associate Temporary - Boutique Firenze

Hermes
Italy
Workplace: OnsiteTemporaryFunction: SalesExperience: 1+ yearsEducation: bachelorsSkills: ["Interpersonal communication","Customer service orientation","Teamwork","Autonomy","Adaptability"]

Assist clients with personalized, memorable in-store and omnichannel customer experiences by telling the Hermès story and showcasing product craftsmanship. Advise on all product categories, provide aftersales care information, and develop customer relationships through discovery and a bespoke client portfolio. Maintain client data in line with privacy policies, stay current on product knowledge, and support customer events while delivering consistent service quality.

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Hermes
Hermes
1 month ago

Sales Associate Temporary - Boutique Firenze

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live
Reposted: similar role first listed 4 months ago

Job Summary

Assist clients with personalized, memorable in-store and omnichannel customer experiences by telling the Hermès story and showcasing product craftsmanship. Advise on all product categories, provide aftersales care information, and develop customer relationships through discovery and a bespoke client portfolio. Maintain client data in line with privacy policies, stay current on product knowledge, and support customer events while delivering consistent service quality.
Location: Italy
Workplace: Onsite
Employment Type: Temporary
Job Function: Sales
Seniority: Entry level

Key Responsibilities

  • •Advise and support customers on all product categories to meet needs and deliver a memorable omnichannel experience.
  • •Act as a storyteller, suggesting and surprising clients while delivering quality and consistent service.
  • •Support customers with product information, including aftersales product care suggestions.
  • •Develop and maintain a customer portfolio through discovery and a bespoke experience to foster loyalty and long-term relationships.
  • •Collect and update client data according to privacy policy and company procedures, support customer events, and keep product knowledge current.

Key Requirements

  • •Bachelor’s degree preferably, but not mandatory, with a fashion or linguistic focus.
  • •Fluency in Italian and English; a third language is an advantage.
  • •Experience in direct sales to clients, preferably in a luxury goods boutique.
  • •Proficient with Excel and IT tools.
  • •Willing to work temporarily for a fixed-term contract estimated to cover six or seven months (full-time hours).
Experience:1+ yearsLuxury retailDirect salesBoutique retail
Education:Bachelor's in fashion/linguistic
Skills:Interpersonal communicationCustomer service orientationTeamworkAutonomyAdaptability
Languages:ItalianEnglish
Tech Stack:ExcelIT tools

Company Brief

Hermes
Hermès is a French luxury goods house specializing in high-end leather goods, ready-to-wear, accessories, fragrances, and homewares, renowned for craftsmanship and iconic products like the Birkin and Kelly bags.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Paris, France
Founded: 1837
WebsiteLinkedIn